Automotive Service Manager

Job Overview
As an Automotive Service Manager, you will be the driving force behind our service department, ensuring that every vehicle receives exceptional care and attention. Your leadership will inspire a team of skilled technicians and service advisors to deliver top-notch automotive services while fostering a customer-centric environment. You'll play a pivotal role in enhancing our dealership's reputation for quality and reliability, guiding your team to exceed customer expectations and achieve operational excellence.

What you'll do

• Lead and motivate a team of service technicians and advisors to ensure high-quality automotive repairs and maintenance.
• Oversee daily operations of the service department, including scheduling, workflow management, and inventory control.
• Implement effective upselling strategies to maximize service sales while maintaining customer satisfaction.
• Conduct thorough automotive diagnostics to identify issues and recommend appropriate repairs or maintenance.
• Manage customer interactions with a focus on delivering outstanding customer service and building lasting relationships.
• Ensure compliance with all safety regulations and dealership policies while maintaining a clean and organized work environment.
• Collaborate with the sales team to support automobile sales through effective service offerings.
• Maintain accurate records of services performed, including auto estimating and service writing documentation.

Basic qualifications

• Proven experience in auto service management within a dealership setting.
• Strong mechanical knowledge with hands-on mechanic experience in automotive repair.
• Familiarity with automotive diagnostics, vehicle maintenance, and various repair services such as brake repair, oil changes, transmissions, alignment, suspension, tire service, diesel engine repair, shocks & struts, air brake systems, and auto body repair.

Preferred qualifications

• Excellent customer service skills with a track record of successful communication and relationship-building.
• Experience in cash handling and managing financial transactions within the service department.
• Ability to train and develop staff while fostering a positive team culture focused on growth and performance.

Why you'll love it here
We are dedicated to creating an environment where our employees can thrive both personally and professionally. Our commitment extends beyond just work; we offer comprehensive benefits that support your well-being at every stage of life.

Our benefits include:

• Competitive pay structure
• Employee discounts on services
• Financial savings resources for future planning
• Programs supporting physical health and mental wellness

About us
Join our dynamic team where your contributions will directly impact our customers' experiences. We pride ourselves on delivering exceptional automotive services while nurturing a culture that values teamwork, integrity, and innovation. Together, we drive success

Job Types: Full-time, Permanent

Pay: $18.00-$34.00 per hour

Expected hours: 40 per week

Work Location: In person