Senior Application Support Engineer - DevOps

Swift Software

+1
+8
United States

+1
+8
United States

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Senior Application Support Engineer - DevOps page is loaded## Senior Application Support Engineer - DevOpslocations: Manassas, United States: Culpeper, United Statesposted on: Posted Yesterdayjob requisition id: 2025-14956Were the worlds leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and were proud to support the global economy.Were unique too. We were established to find a better way for the global financial community to move value a reliable, safe and secure approach that the community can trust, completely. Were always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.Join our team as a DevOps Specialist, where you'll ensure seamless application performance and deliver top-notch technical support, guaranteeing smooth operations and swiftly resolving any challenges that arise. The role involves troubleshooting and resolving application-related problems, collaborating with development teams to enhance system performance, and contributing to the improvement of support processes and procedures. The role also involves identifying opportunities to automate deployment and analysis tasks to streamline processes and enhance efficiency. This position requires a proactive approach to continuously seek and implement automation solutions.**What to Expect:****In this role you will:*** **Problem Management:** Resolve moderately complex problem management issues by investigating and implementing solutions for systems/operations, including installations, setups, error messages, online transactions, system/application status, testing solutions, and operational procedures in line with service level agreements (SLAs)* **Audit Support:** Assist in supporting audit processes to ensure all audit procedures are followed and adhered to, aiming for no audit findings* **Automation and Scripting:** Leverage automation and scripting, particularly with Python, to identify and automate repetitive tasks, enhancing operational efficiency and day-to-day work* **Technical Proficiency:** Demonstrate knowledge of CI/CD tools, UNIX/Linux operating systems, Ansible and Playbooks, and ServiceNow. Familiarity with databases and message-based software systems is essential. Experience troubleshooting and debugging technical systems is also required* **Database Knowledge:** Possess basic knowledge of Oracle and other databases, ensuring effective management and troubleshooting* **Documentation and Validation:** Document deployment steps and validate in test environments before making them ready for production deployments* **Collaboration and Resiliency:** Partner with Application Development teams to build application resiliency, implement service level objectives, and establish end-to-end observability. Participate in agile/scrum or related collaborative workflows* **Incident Management and On-Call Support:** Troubleshoot and restore system processing during incidents and problems. Participate in on-call rotation as needed to ensure seamless operations**What will make you successful:****We are seeking professionals with:*** Bachelors Degree in Computer Science or related discipline* 5 - 7 years of hands-on experience contributing to software development teams* Experience working in a Linux environment* Proficiency in scripting languages such as Shell, Python, or Perl* Experience with configuration management tools such as Ansible* Experience with source code repositories such as GitHub and Bitbucket* Experience with virtualization technologies such as VMware and KVM* Familiarity with containerization technologies like Docker and Kubernetes* Excellent communication skills and ability to work effectively within a team environment* Ability to analyze complex problems and propose innovative solutions**Swift is unable to sponsor an employment authorization for this position now or in the future.****The estimated salary range for a new hire in this position in Virginia is $97,464.00 USD Annual MINIMUM to $181,004.00 USD Annual MAXIMUM. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. Our compensation packages include a competitive base salary and bonus opportunity for all employees contingent on personal and company performance. Our generous benefits program includes medical, dental, vision and life insurance with no premium costs for our employees and their families, and retirement plan plus matching 401k.****What we offer***We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.**If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.*Swift doesnt stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now.Swift is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value every instant of every day, in almost every country.We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at Swift has real impact too an impact that matters every day. Which is why you matter to us.Joining Swift gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, youll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world.Swift is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. Youll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment.At Swift we are trusted every instant. Everything we do has an impact that matters. And as a member of our team, you are trusted to make your impact every day.### Job Alertan account and register for a Job Alert and we will let you know when new jobs matching your career interests become available. #J-18808-Ljbffr

Nice-to-have skills

Ansible
Docker
Kubernetes
Linux
Perl
Python
Shell Scripting
VMWare

United States

Work experience

DevOps

Languages

English

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