Experienced Service Advisor

Company Overview

Bullfrog Transmissions is a busy locally owned and operated shop. We have been one of Victoria's top trusted transmission specialists since 1950. We specialize in diagnosing, repairing, and maintaining transmissions for various vehicles. Our team is committed to delivering excellence in every repair.
Summary

We are seeking a dedicated Service Advisor to join our team. In this role, you will be the key point of contact for our customers, ensuring they receive exceptional service while contributing to our mission of delivering high-quality automotive repairs.
Responsibilities

• Greet customers and assess their service needs.
• Provide detailed explanations of services and repairs needed.
• Manage customer inquiries and follow up on service requests.
• Collaborate with mechanics to ensure timely service delivery.
• Handle sales transactions accurately and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Ensure a clean and organized service area.

Qualifications

• Proven experience as a Service Advisor or in a similar role within the automotive industry.
• Strong mechanical knowledge and understanding of automotive repair processes.
• Excellent customer service skills with a focus on building relationships.
• Ability to communicate technical information clearly to customers.
• Proficient in handling cash transactions and using point-of-sale systems.

If you are passionate about providing exceptional customer experiences in the automotive industry, we invite you to join our dynamic team at Bullfrog Transmissions. Apply today and help us drive excellence

Job Type: Full-time

Pay: $35.00-$45.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care

Work Location: In person