Product Owner - Information Technology

Description - External

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Job overview and responsibilities

We are seeking an experienced Product Owner to lead the development and management of multiple projects related to aircraft cyber operations and digital maintenance applications in commercial aviation. In this role, you will serve as the bridge between stakeholders, engineering teams, and end-users to deliver secure, compliant, and cutting-edge solutions that enhance both cybersecurity and maintenance efficiency for aviation platforms.

Key Responsibilities

Own the product vision, roadmap, and backlog for a portfolio of aircraft cyber operations and digital maintenance applications

Translate complex aviation cybersecurity and maintenance requirements into actionable user stories and acceptance criteria

Prioritize features and capabilities based on strategic value, security considerations, technical dependencies, and maintenance operational needs

Collaborate with cross-functional teams including aviation SMEs, cybersecurity specialists, maintenance technicians, software engineers, and quality assurance

Lead sprint planning, reviews, and retrospectives, ensuring alignment with program objectives

Manage stakeholder expectations and communicate project status, risks, and decisions effectively

Conduct market research to identify emerging trends, technologies, and competitive solutions in aircraft cyber operations and digital maintenan

Ensure compliance with relevant aviation regulations, cybersecurity frameworks, and industry standards for commercial aircraft

Balance technical debt management with feature development to maintain system integrity

Validate that delivered solutions meet operational requirements through appropriate testing regimes

Coordinate with maintenance operations teams to ensure digital solutions improve aircraft availability, reliability, and maintenance efficienc

Skills & Attributes

Strategic thinking with ability to balance short-term deliverables with long-term vision

Exceptional problem-solving skills in complex technical environments

Strong leadership presence to drive consensus among diverse stakeholders

Detail-oriented with excellent organizational abilities

Self-motivated with ability to work independently and as part of a team

Adaptable to changing priorities in a dynamic environment

Passion for aviation, cybersecurity, and maintenance innovation

Working Environment

May require occasional travel to airlines, MRO facilities, customer sites, test facilities, or partner locations

Collaborative team environment with matrix reporting structure

Fast-paced development cycles with emphasis on security, quality, and operational efficiency

Focus on commercial aviation standards and compliance require