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Information Technology Specialist
PROJECTXYZ Muscle Shoals LLC
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- +4
- United States
- +3
- +4
- United States
About
As the IT Specialist in applications support you will maintain, troubleshoot, and resolve issues with software applications to ensure they function optimally. This role requires strong problem-solving skills, a deep understanding of software systems, and good communication abilities.
Essential functions • Providing application support and help end-users with software navigation. • Installing and configuring new software • Monitoring performance and collaborating with other IT teams to solve problems. • Provide VM Ware Support and ERP System support in IQMS. • Install and update company software and hardware as needed. • Provide support in network systems like Ubiquiti and Adtran. • Insure proper back-ups are taken • Monitor server health • Mitigate ERP System technical issues. • Other duties as assigned.
Requirements • A.S. or BS Degree Preferred (Computer Science, Information Technology, Computer Engineering, or a related field) or proper industry certifications such as CompTIA A+, Network+, CCNA. • Minimum 1-year prior experience • Knowledge of Microsoft 365. • Knowledge of Virtualization Technology • Excellent Problem-solving and critical thinking skills. • Good time management and organizational skills • Document system changes • Effective communication skills • Self-motivated
Work environment • Manufacturing Facility
Physical Factors: • Work is performed in an office and manufacturing environment.
Position Type: • Full-time • Monday-Friday (Must have flexibility with hours and be available for on call)
Travel required • Some required.
Nice-to-have skills
- Application Support
- CCNA
- Ubiquiti
- VMWare
Work experience
- Hardware
- Network Engineer
- Systems Administrator
Languages
- English
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