Company details are confidential
Innovative Problem-Solving Consultancy
Trading System Application Support Specialist
- +2
- Zürich, Switzerland
- +2
- Zürich, Switzerland
Company
About
Join a forward-thinking organization that thrives on innovation and a deep understanding of industry challenges. Here, creativity is valued, and individuals are empowered to shape their roles and voice their opinions freely in a meritocratic culture.
Perks & Benefits
- Opportunity to work on international, multi-disciplinary projects for leading brands from the start.
- Meritocratic environment with a points-based bonus and promotion system.
- Emphasis on knowledge building through regular internal and external training opportunities.
- Supportive and dynamic team environment.
Vacancy
Who you are
- Bachelor's degree in Banking, Finance, or a related field.
- Extensive experience supporting financial trading systems.
- Strong understanding of financial markets and asset classes, including cash equities, swaps, repos, trading workflows, and industry standards.
- Proficiency in German or French (B2 level or higher).
- Familiarity with market data platforms (e.g., Reuters, Bloomberg) and order management systems (OMS).
- Ability to analyze and interpret infrastructure logs, FIX messaging, and other system protocols.
- Excellent interpersonal skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
- Ability to multitask and perform under pressure in a fast-paced trading floor environment.
- Proactive attitude with a commitment to continuous learning and self-improvement.
Your tasks
- Provide first and second-line support for trading system issues to ensure prompt resolution and minimal trading disruptions.
- Monitor system health with various tools, investigate and resolve anomalies or alerts.
- Troubleshoot complex technical problems by analyzing logs, working with internal teams, and coordinating with external vendors as necessary.
- Maintain detailed incident records in the ticketing system, monitor progress, and ensure timely issue resolution.
- Work closely with developers, infrastructure teams, and vendors to deploy new system releases and enhancements with minimal trading disruption.
- Participate in system upgrades, testing, and user acceptance testing (UAT) to ensure seamless transitions to new versions.
- Document system configurations, workflows, and procedures to ensure accurate maintenance and support processes.
- Identify and suggest improvements in system workflows, operational processes, and system performance.
- Stay updated with market trends, industry best practices, and emerging technologies to provide informed support and contribute to system enhancements.
Work experience
- Desktop Support
- Applications
Languages
- German
- Italian
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