Company details are confidential
Based in Geneva
SignupDesktop Support Engineer
- Desktop Support+1XXXX
- CertificationsITIL+2XXXX
- Geneva, Switzerland
- Desktop Support+1XXXX
- CertificationsITIL+2XXXX
- Geneva, Switzerland
Company
About
Companies on the platform are looking for highly skilled Desktop Support Engineers to join their teams. The ideal candidates will be responsible for managing daily support operations, troubleshooting hardware and software issues, and ensuring optimal workstation performance. The salary range for this position is typically between CHF 70,000 and CHF 90,000+ per year, depending on experience and qualifications.
Perks & Benefits
- Work-life balance
- Competitive salary package
Vacancy
Who you are
- Proven experience as a Desktop Support Engineer or similar role
- Strong knowledge of computer systems and network management
- Experience with various operating systems, including Windows and macOS
- Excellent problem-solving skills
- Strong communication and interpersonal skills
Your tasks
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
- Install, modify, and repair computer hardware and software
- Run diagnostic programs to resolve problems
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
- Follow up with customers to ensure issue has been resolved
- Gain feedback from customers about computer usage
Nice-to-have skills
- Certifications
- ITIL
Work experience
- Desktop Support
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