Company details are confidential
Cutting-edge enterprise delivering top-tier IT solutions
SignupIT Support
- Desktop Support+1XXXX
- Windows+1XXXX
- Fribourg, Switzerland
- Desktop Support+1XXXX
- Windows+1XXXX
- Fribourg, Switzerland
Company
About
Cutting-edge enterprise delivering top-tier IT solutions
Perks & Benefits
- Company-provided car and phone
- Flexibility in terms of working hours and schedule
- Possibility of home office (half a day)
- 25 days holiday per year
Vacancy
Who you are
- Minimum of 4 years of experience in IT support or help desk
- Knowledge of common operating systems (Windows, macOS, Linux)
- Basic understanding of networks and common protocols
- Strong ability to communicate with users, clients, and work in a team
- Flexibility to adapt to the needs of users and clients
- Dynamic, proactive and client-orientated
Your tasks
- Provide Level 1 and Level 2 IT support to users
- Diagnose, resolve, and escalate common IT issues
- Configure workstations, software, and peripherals
- Assist users in utilizing systems and applications
- Log incidents and requests in the tracking system
- Participate in integration projects for clients in collaboration with the team
- Work closely with the IT team to ensure user and client satisfaction
Required skills
- Windows
Work experience
- Desktop Support
Languages
- French
- English
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