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Company details are confidential

Service Desk Specialist

    • Desktop Support
  • CH
    Geneva, Switzerland
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    • Desktop Support
  • CH
    Geneva, Switzerland

Company

About

The company is a Swiss SME specialized in the software solutions. Due to their strong growth, they are looking to expand the team with a new person. The salary range for this position is CHK75-100K/year (depending on skills of the candidates).

Perks & Benefits

  • An interesting, motivating, and flexible work environment within an international team
  • Home-Office
  • Flexible working hours
  • A portfolio of highly innovative system integration projects in smart building, transportation, education, and corporate communication
  • Familial ambiance

Vacancy

Who you are

  • Education in IT
  • +3 years experience working in support L1 and L2
  • Good knowledge in Windows 7 and 10
  • Experience working with Office 365
  • ITIL certification will be highly appreciated

Your tasks

  • Answer support tickets, diagnosis, troubleshooting for large range of digital signage products
  • Contribute to product documentation and training material
  • Provide 2nd and 3rd level of technical support to prestigious and international customers on highly innovative system integration projects
  • Collaborate closely with R&D, product managers, and sales people to improve the product's vision

Nice-to-have skills

  • MS Office 365
  • Azure
  • Firewalls
  • Up to CHFΒ 100’000
  • Geneva, Switzerland

Work experience

  • Desktop Support

Languages

  • French
  • English
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