Junior Software Developer | Java | Customer Services Intelligence (f/m/d)

We are the Customer Services Intelligence domain within OTTO IT. Around 25 dedicated international colleagues realize our mission to deliver insightful data analysis for customer service and to automate customer contact processes. By collaborating with various business departments and other IT teams we strive to understand customer requests and enhance the customer experience while ensuring efficient operations.

We are seeking a talented backend developer to focus on automating customer contact processes. In this role, you will work alongside your team members to build, run, and maintain applications, while also setting up the necessary cloud infrastructure. Your contributions will empower our customers to easily access the OTTO long-term warranties and exercise their rights under the EU-GDPR (data disclosure, data transfer, data deletion).

Many people talk about "home office" - we talk about "hybrid or mobile work": you can work remotely for up to 50% of your monthly working hours. Together with their team lead our teams decide how to balance on-site presence and mobile work.

You are welcome to work for us full-time or part-time (30 h/week).

Tech stack:

• Java | Spring Boot | Google Cloud Platform (GCP) | Terraform | Docker | GitHub | Grafana

• Develop, test, and maintain Java applications with clean, maintainable, and efficient code
• Collaborate with cross-functional teams to define, design, and ship new features
• Design and implement CI/CD pipelines to automate the deployment process
• Monitor and maintain the health, performance, and security of applications
• Troubleshoot and resolve issues in development, testing, and production environments
• Contribute to the documentation of system architecture and processes
• Stay updated with the latest technologies to ensure our solutions remain cutting-edge

You are not sure whether the job suits you? - We will be happy to put you in touch with Robert Böhme or Maximilian Rimbach from the department. Would you like to experience your future team and your workplace live? - You will have the opportunity to do so at a later date as part of your application process.

To get to know you and your skills better, you can expect a coding challenge during the application process. We will let you know exactly what this will look like in good time.

We encourage you to apply, even if you don't check every single must-have.

Must-have:

• Bachelor's degree or higher in Computer Science, Statistics, Software Engineering, or a related field
• Strong knowledge of Java and related frameworks (e.g., Spring Boot)
• Understanding of software architecture principles and patterns, especially Microservices
• Proficiency in DevOps tools and practices, including CI/CD pipelines, containerization (Docker)
• Experience with cloud platforms (GCP preferred) and infrastructure as code (e.g., Terraform)
• Experience with RESTful APIs and web services
• Solid understanding of version control systems (e.g., Git)
• Familiarity with SQL databases (e.g., Postgres, Oracle) and database querying languages
• Team player who enjoys collaborative environments and pair programming
• Language levels: German and English B2 (upper intermediate)

Nice-to-have:

• Excellent communication skills with the ability to engage with stakeholders and translate technical findings into business insights
• Proactive, creative, and innovative in finding solutions and improvements
• Interest in machine learning and generative AI technology
• Willingness to identify problems and develop solutions independently and mentor junior staff along
• Experience in monitoring with Grafana
• Knowledge of Python and related frameworks (FastAPI) or willingness to learn this

• Work-life balance
  Hybrid work model with up to 50% remote work monthly, activity-based working, flexible working hours (flexitime), 37.5-hour week, 30 vacation days, workation and sabbatical option
• Compensation & benefits
  Vacation and Christmas bonus, 15% employee discount and numerous benefits & personal offers (e.g. events, travel), pension schemes, possibility of capital participation, relocation offer
• Professional & personal development
  One-week onboarding, further training offers such as the OTTO Academy, digital learning platforms - including master plan, coaching & mentoring, job sharing, development programs, management and expert career paths, option to attend specialist conferences
• Health & well-being
  More than 30 company sports, meditation room, mindfulness and stress management courses, offers for parents, company medical & psychosocial counseling
• Culture & collaboration
  Communities & networks, coworking & social spaces, Leading Principles, regular employee surveys, parcel shop, free hot drinks and a wide range of food (including vegan)
• Mobility
  Subsidized Deutschlandticket, free parking, e-charging stations, StadtRAD stations

& many more benefits!

Wünschenswerte Fähigkeiten

• Python
• Git
• Innovation
• Microservices
• Docker
• Oracle
• Grafana
• Java
• Spring Boot
• API
• VCS
• Statistics
• System Architecture
• Customer Service
• Documentation
• Pair Programming
• Communication
• Machine Learning
• Web Services
• Terraform
• Computer Science
• Java
• Spring Boot
• Google Cloud Platform
• GCP
• Terraform
• Docker
• Github
• Grafana
• Microservices
• Web Services
• Git
• SQL
• Oracle
• Python

• Hamburg, Hamburg, Germany

Berufserfahrung

• Backend
• Build/Release
• DevOps

Sprachkenntnisse

• German