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Area Sales Coordinator-Courtyard by Marriott, La Quinta and IHG - SpringfieldMerete Hotel Management • United States
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Area Sales Coordinator-Courtyard by Marriott, La Quinta and IHG - Springfield

Merete Hotel Management
  • US
    United States
  • US
    United States
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About

Join Our Award-Winning Team at Merete!
At Merete, we believe that when our people grow, we all succeed. As a nationally recognized hotel management company with an award-winning culture, we're proud to set the bar in hospitality-while having fun along the way.
Our associates are the heart of everything we do. You'll be part of a supportive, high-performing team that's passionate about creating welcoming spaces-for our guests and for each other. We celebrate progress, encourage creativity, and work together to make each day better than the last.
If you're energized by service, thrive in a team environment, and want to grow with a company that values community, integrity, and excellence-we'd love to meet you.
What Guides Us
At Merete, our culture is built on four core pillars that shape everything we do: We Are Growing
- We invest in your development and celebrate progress. We Set the Bar
- We strive for excellence and lead by example. We Have Fun
- We believe joy and connection fuel great work. We Are Community
- We serve with heart and support one another. These values aren't just words-they're how we show up every day.
Why You'll Love Working Here
We're committed to supporting your success-both on and off the job. Here's what you can expect as part of the Merete team:
Competitive Pay
- Your hard work deserves to be rewarded. Advancement Opportunities
- We promote from within and support your career journey. Flexible Scheduling
- Because life outside of work matters too. Health Benefits
- Comprehensive medical, dental, and vision coverage. Paid Time Off (PTO)
- Take the time you need to recharge. Travel Discounts
- Enjoy exclusive rates at our properties and partner hotels. Area Sales Coordinator
SUMMARY
Responsible for providing on-property support for the Area Sales Team to ensure that revenue and service goals are consistently achieved throughout the portfolio. The Area Sales Coordinator will demonstrate exceptional service and rapport-building throughout each customer's experience to drive customer loyalty.
ESSENTIAL FUNCTIONS
Coordinate group bookings from time of contract to time of departure including reservations support, billing, group resumes and special requests. Provide reservation assistance to corporate accounts as requested. Build, maintain, and grow relationships with corporate clients, brand account managers, group clients, and travel agents. Communicate sales activities through daily use of CRM (Salesforce) and preparation of sales meetings. Act as brand leader regarding sales promotions, loyalty program benefits, and special events. Leverages brand tools for effective selling and maximizing revenue. Solicit, confirm, and execute meeting room bookings (no guestrooms). Attend weekly sales office meeting, monthly hotel sales meeting, and hotel events as appropriate. Attend hotel revenue meetings as requested by Regional Director of Sales & Marketing. Conduct site tours as needed. Maintain onsite hotel sales kits and marketing materials. Regular and reliable attendance and punctuality are essential functions of this position. Treating others with respect and behaving in a manner that is positive, productive, and encourages teamwork is an essential function of this job. SUCCESSFUL FACTORS
Effective time management (e.g., planning, prioritizing, delegating). Ability to work collaboratively with diverse hotel staff in providing exceptional customer service. Organized and detail oriented. Strong computer/typing skills including MS Excel. Self-described "people person" genuinely interested in others, enjoys interacting with strangers, and able to deliver superior guest relation skills. Effective communication, both verbal and written, with guests, associates, management, and outside vendors. Highly motivated, independent, and able to take direction. Ability to develop, implement, and attain productivity and sales goals. Representation of the Company and brand in a professional, gracious, and enthusiastic manner. Follow all appropriate policies and procedures, including safety procedures. MINIMUM QUALIFICATIONS
Minimum 2 year hotel Sales coordinator experience or the equivalent of 2 years hospitality experience required, previous hotel experience preferred. Read, write, and speak English fluently. Valid driver's license with acceptable driving record. Must possess or be able to obtain OLCC alcohol server's permit and Food Handlers card. Must pass criminal background check. PHYSICAL DESCRIPTION
Constantly moving, providing tours of the hotels, showing meeting spaces and guest rooms on tile, carpet, stone, and cement. Operation of computers, fax/copy machines, and phones. Frequent stationary position and occasional vehicular travel. Occasional ascending/descending stairs. Transport average weight frequently 10 lbs. Maximum weight occasionally 20 lbs. Pushing/pulling average weight frequently 10 lbs. Maximum weight occasionally 20 lbs. WORKING CONDITIONS
Exposed to office and telephone noise. Frequent social situations involving groups of people. Exposed to kitchen environment, food, and alcohol. Exposed to computer screens, fluorescent lighting, and various weather conditions. Must adhere to Company safety standards and procedures.
At Merete, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community.
Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.
  • United States

Languages

  • English
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