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About
Functieomschrijving
- Verwerken en opvolgen van inkomende orders : de kern van de job
- Beheren van mails en telefoongesprekken in FR · NL · EN
- Professioneel opvolgen van klachten
- Beheren van exportklanten : fytosanitaire en douanedocumenten, facturatie, transportopvolging
- Afstemming met de logistieke en transportteams
Profiel
- Drietalig FR · NL · EN : mondeling én schriftelijk
- Energiek en positief ingesteld : een goede sfeer bouw je samen
- Geen 9-to-5 mentaliteit : onze customer service draait tussen 7u30 en 17u via een teamrotatie. Flexibel inspringen wanneer het nodig is, zit bij jou in de natuur.
- Nieuwsgierig en proactief : jij ziet wat beter kan en zegt het ook
- Veranderingsgezind : digitalisering is volop bezig, processen evolueren mee
- Elke dag op kantoor : de samenwerking met de logistiek vraagt dat
Aanbod
- Voltijds contract : 37u/week
- 20 wettelijke vakantiedagen tot 4 extra dagen (PC 226)
- Competitief loon : maaltijdcheques, ecocheques, woon-werkvergoeding
- Een echte plek in een team op mensenmaat
- Een job waar je dagelijks het verschil ziet dat jij maakt
- Interne en externe opleidingen om te blijven groeien
- Personeelskortingen op onze producten : handig als je van dieren houdt
- Teamevent elk kwartaal met de volledige groep
- En ja; je hond is welkom
Languages
- English
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