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Frontline Manager (FLM)
- Leicester, England, United Kingdom
- Leicester, England, United Kingdom
About
At PepsiCo UK, we’re proud to make some of the nation’s favourite snacks and drinks—like Walkers, Quaker, Doritos, Pipers, and Monster Munch. With sites across the UK, including our Quaker mill in Cupar and Doritos factory in Coventry, we’re also home to one of the world’s largest crisp factories in Leicester.
About the role
As a Front Line Manager (FLM), you will act as the single point of leadership for your frontline team, making key decisions throughout the shift to ensure strong performance. You will drive execution, uphold core standards, and work closely with the line structure to continuously improve results and build team capability.
Responsibilities
- Role‑model PepsiCo values and behaviours, setting high standards for your team through your own actions.
- Champion “Safety First, Safety Always”, ensuring your team follows all safety systems and safe ways of working.
- Maintain strong GMP and housekeeping standards so the area is audit‑ready every day.
- Protect and elevate product quality and food safety, ensuring all quality systems and checks are consistently followed.
- Ensure processes and equipment standards are followed, using them to drive reliable and high‑performance operations.
- Lead, coach, and inspire your team, supporting performance, development, and long‑term career growth.
- Manage attendance, performance, and conduct, building a capable and accountable frontline team.
- Own the outputs of your area, working with the Operations Manager and other stakeholders to continuously improve results across all key metrics.
Qualifications
- Ability to build strong, respectful relationships with your team.
- Experience developing and empowering others, helping teams become confident, autonomous, and high‑performing.
- Proven frontline leadership across safety, operations, and quality.
- Ability to stay calm and make sound decisions during complex or high‑pressure situations.
- Strong organisational skills, with the ability to set clear priorities and manage multiple demands.
- Effective communication and coaching skills, with experience training others.
- Familiarity with Integrated Work Systems (IWS) or similar continuous‑improvement environments.
- Comfort working with data and operational information, including using structured problem‑solving tools.
Why Join Us?
We offer a competitive salary, and a wide range of benefits—from critical illness cover and discounted gym memberships to enhanced parental leave and electric car schemes. Our commitment to wellbeing and career growth makes us a Top Employer for 14 years running.
Equal Opportunities
We’re an equal opportunity employer, committed to the Equality Act 2010. We welcome applicants from all backgrounds and will provide any necessary adjustments to support you through the recruitment process.
*subject to consultation until June 2026
Languages
- English
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