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Consumer Relationship Manager - Mortgage Banking
- Cincinnati, Ohio, United States
- Cincinnati, Ohio, United States
About
We are seeking a motivated and organized Consumer Relationship Manager to support a Branch Manager at a growing mortgage company. This role is responsible for making outbound calls, connecting with potential clients and referral partners, and scheduling appointments for the Branch Manager.
This is a fully onsite position ideal for someone who enjoys speaking with people, building relationships, and helping drive new business opportunities.
Responsibilities
- Make outbound calls to prospective clients and referral partners using a dialer system
- Introduce the Branch Manager and mortgage services in a professional and engaging manner
- Schedule qualified appointments for the Branch Manager
- Maintain accurate records of calls and appointments in the CRM system
- Follow up with leads and confirm scheduled appointments
- Assist with basic outreach and database management activities
Qualifications
- Comfortable making outbound calls and speaking with new contacts
- Strong communication and interpersonal skills
- Organized and detail-oriented
- Ability to work independently in a remote environment
- Prior sales support, appointment setting, or call center experience is a plus
- Mortgage or real estate industry experience is helpful but not required
What We Offer
- Eligible employees receive PTO, Benefits, 401k match, and more.
- Opportunity to grow within the mortgage industry
- Supportive team environment
If you enjoy connecting with people and helping create new opportunities, we would love to hear from you.
Languages
- English
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