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Operations Manager-CA
- Scotts Valley, California, United States
- Scotts Valley, California, United States
About
divh2Operations Manager/h2pWere building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, youll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time./ppThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example./ppThe Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:/pulliOverall store management, supervision, and policy implementation/liliSales and inventory management/liliEmployee staffing, training, and development/liliFinancial management/liliCustomer service leadership/li/ulpUnlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings./ppEssential Functions:/pulliManagement/liliLead others and work effectively with store crews/liliSupervise, assign and direct activities of the stores crew/liliEffectively communicate information to store crew and supervisors in an open and timely manner/liliSupport Store Manager with action plans for operational and service improvement/liliCustomer Service/liliAssist customers with their questions, problems and complaints/liliPromote CVS customer service culture (greet, offer help, and thank)/li/ulpRequired Qualifications:/pulliDeductive reasoning ability, advanced analytical skills and computer skills./liliAdvanced communication skills, leadership, supervision, and influencing skill/liliAbility to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise/li/ulpPreferred Qualifications:/pulliExperience as a retail manager or supervisor/li/ulpEducation:/pulliHigh school diploma or equivalent required/li/ulpAnticipated Weekly Hours: 32/ppTime Type: Full time/ppPay Range: The typical pay range for this role is: $21.90 - $35.90. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors./ppGreat benefits for great people. We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments./p/div
Languages
- English
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