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Business Development Analyst, Senior - Inside Sales Specialist

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About

Inside Sales Specialist
Arduino is the world's leading open-source hardware and software platform, empowering millions of makers, educators, and professionals to create interactive projects and IoT solutions. With a growing ecosystem spanning Maker, Education, and Pro (Industrial IoT) segments, Arduino delivers accessible, scalable technologies for prototyping, automation, and connected devices. Our mission is to democratize advanced electronics and digital technologies globally, enabling innovation across industries from smart homes to industrial automation. We are looking for a motivated and dynamic Inside Sales Specialist to drive revenue growth and strengthen partner and customer relationships. This role focuses on managing inbound leads, nurturing prospects, and supporting the sales cycle from initial engagement through order fulfillment. The ideal candidate combines strong communication skills with a data-driven approach to sales, ensuring a seamless experience for customers and partners. Key Responsibilities Order Tracking & Management: Manage the full post-sales process including order entry, tracking, and follow-up to ensure timely delivery and payment collection. Quote & Order Processing: Prepare quotes, manage order entry in ERP (Netsuite), and ensure timely processing of transactions. Handle managed sales orders and Master Sales Orders ensuring accuracy and timely processing in Netsuite. Data Hygiene: Maintain accurate and up-to-date records in CRM (HubSpot/Salesforce) and ERP (Netsuite) to support reliable reporting and forecasting. Partner Inventory Tracking: Monitor partner stock levels, highlighting risks and opportunities. Sales Enablement: Collaborate with account managers to support Quarterly Business Reviews (QBRs) by preparing data insights and presentations using Power BI. Quote & Sales Order Generation: Prepare accurate quotes and convert closed deals into sales orders within our ERP (Netsuite). Customer Communication: Serve as a trusted point of contact for customers regarding order status, tracking information, and issue resolution. Minimum Qualifications: Bachelor's degree and 2+ years of B2B sales or business development work experience OR Associate's degree or equivalent degree and 4+ years of B2B sales or business development work experience OR High school Diploma or equivalent and 6+ years of B2B sales or business development work experience This role is U.S.-based, and is not eligible for visa sponsorship. Preferred Qualifications: This position will be supporting customers in Latin America and the successful candidate will be bilingual in English and Spanish. Bachelor's degree or equivalent experience in business, sales, or related field. 3+ years of experience in inside sales, sales operations, or customer service in a B2B environment. Proficiency with HubSpot, Salesforce, Netsuite, and Power BI. Strong organizational and analytical skills with exceptional attention to detail. Excellent communication skills and a customer-first mindset. Ability to manage multiple tasks and deadlines in a fast-paced environment. Strong sales rigor and operational discipline Ability to adapt quickly to changing priorities and market conditions Comfortable working cross-functionally with sales, finance, operations, and partners. Proactive, self-starter with problem-solving skills. Collaborative mindset with a focus on team success and customer satisfaction. Pay range and Other Compensation & Benefits : $80,000.00 - $120,000.00
  • United States

Languages

  • English
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