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Parts and Service Sales Representative (PSSR)
- Pierre, South Dakota, United States
- Pierre, South Dakota, United States
About
Butler Machinery is in search of a passionate individual who can build strong relationships with customers. This position assists salesmen with customer presentations, markets, and sells the value of our parts and service, and finds new customers within the territory. This position will be calling customer accounts within their territory, building strong relationships, and possessing strong organizational skills. This position requires periodic travel to customer accounts. If you illustrate dedication to customer satisfaction, enjoy phone interactions with customers, and have a passion for equipment, read the job description below.
Responsibilities:
- Establishes customer relationships.
- Assists salesmen with customer presentations
- Communicates with the Aftermarket Sales Manager to relay parts and service opportunities as well as progress on tasks assigned, etc.
- Markets and sells the value of CAT parts and service.
- Find new markets, customers, and applications within the territory.
- Performs equipment inspections to include certified used equipment, warranty inspections, certified truck service, and customer repair inspections.
- Develop good knowledge of competitive products and suppliers.
- Provides input on annual forecasts for territory potential.
- Resolve customer issues.
- Works with Customer Account Managers and Parts and Service Managers on goals and marketing ideas.
- Keeps good customer records.
- Works within and promotes the vision, mission, and values of BMC.
- Performs other duties as assigned.
Qualifications:
- 2+ Years of Service and Parts experience minimally required.
- 1+ Years of Sales experience preferred.
- Proven leadership ability.
- Advanced computer skills essential (Word Documents, PowerPoint, Excel, Etc.)
- Must be able to effectively communicate with individuals both verbally and written.
- Ability to think strategically, make decisions, develop relationships, handle conflict, negotiate, present ideas, use resources effectively, and display mechanical aptitude.
- Must have and maintain a clean driving record.
- Ability to work extra hours on short notice.
- Overnight travel as needed.
Languages
- English
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