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Senior Organizational Change Manager - Content Supply Chain & Generative AI #26-11874US Tech Solutions • El Segundo, California, United States
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Senior Organizational Change Manager - Content Supply Chain & Generative AI #26-11874

US Tech Solutions
  • US
    El Segundo, California, United States
  • US
    El Segundo, California, United States
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Job Title: Senior Organizational Change Manager – Content Supply Chain & Generative AIDuration: 1 Year with possible extension Location: 333 Continental Blvd El Segundo CA USA 90245Word: M-F/ 8hr per day (to work in the office 4 days per weekHard requirement for this role: Background in CPG, entertainment, media, or consumer brandsProsci, CCMP, PMP, SAFe, or equivalent certificationsJob Summary:We are seeking a Senior Organizational Change Manager to lead the people side of AI adoption for Client's Global Technology Organization. This role partners directly with the Senior Technology Project Manager for Content Supply Chain and Generative AI to ensure AI-enabled capabilities take hold across Global Brand, Creative, Marketing Technology, and functional stakeholder groups.The right candidate understands that AI programs fail at the human layer, not the technical one. They are fluent in the full AI solution lifecycle. From use case prioritization and stakeholder discovery, through iterative development and user validation, to deployment and sustained adoption.They can co-facilitate a discovery workshop in the morning and present a benefits realization report to a steering committee in the afternoon. When adoption stalls or a business team pushes back on a new AI-assisted workflow, they know how to diagnose why, engage the right people, align the solution to what the business requires, and move the program forward. This goes well beyond communications planning.This role requires strong leadership, stakeholder influence, and analytical skills to drive measurable adoption outcomes in a fast-paced, cross-functional environment.Candidate must be willing to work in the office 4 days per week and collaborate across US time zones.What You'll Lead:End-to-end OCM strategy for AI adoption programs, including Generative AI content workflows, AI-assisted decision-making tools, and intelligent automation initiatives across the Global BrandStakeholder segmentation, persona development, and audience-specific change journey design across marketing, creative, technology, and operationsOrganizational readiness assessments and change impact analyses that inform program design, sequencing, and prioritizationDiscovery workshops and design sessions in partnership with business stakeholders, product owners, and technology teams to surface pain points and define future-state workflowsExecutive reporting including adoption dashboards, benefits realization tracking, and ROI frameworks tied to AI program investmentsLearning and enablement strategy, including AI literacy programs, role-based training, and hands-on tool adoption supportChange governance integrated within Agile delivery teams, aligned to sprint cadences, PI planning, and iterative release cyclesAdoption measurement frameworks tracking leading and lagging indicators through usage data, survey results, and stakeholder feedbackHow You'll LeadOperate as a strategic thought partner to the PM, product owners, and GTO leadership, not as a downstream execution resourceEngage business stakeholders to understand how their teams work, where AI introduces friction or opportunity, and what success looks like from their perspectiveTranslate business needs and adoption gaps into actionable program decisions, not just communication plansBuild and deliver executive assessments of organizational readiness, adoption risk, and benefits realization at key program milestonesConstruct OCM business cases and ROI models connecting change investments to outcomes: productivity gains, error reduction, cycle time improvement, and capability retentionIntegrate OCM activities into program governance including steering committee reporting, risk registers, and milestone planningChampion responsible AI adoption, building workforce understanding of how AI tools work, where they have limits, and how to use them wellContinuously evaluate change interventions and adjust based on adoption data, stakeholder signals, and delivery team feedbackWhat You'll Bring10+ years in organizational change management, organizational development, or transformation roles, including a minimum of 3 years directly supporting AI, automation, or intelligent technology adoption programsDemonstrated ability to design stakeholder personas and use cases that drive program and product decisions, not just communicationsHands-on facilitation experience with discovery workshops, future-state design sessions, and executive alignment sessionsProven track record building ROI models and benefits realization frameworks credible with finance and executive leadershipFluency in Agile methodologies (Scrum, Kanban, SAFe) and the ability to embed OCM activities within iterative delivery cyclesWorking knowledge of Generative AI concepts and applications, including AI-assisted workflows and the organizational implications of AI-enabled roles. Hands-on technical development not required, but active personal use of AI tools is expectedAbility to define adoption KPIs, build measurement plans, and present data-driven insights to senior leadershipStrong executive communication and influence skills, with the ability to advise leaders on people risk and adoption strategyExperience in global, matrixed organizations with competing priorities and diverse stakeholder groupsPreferred QualificationsExperience supporting Content Supply Chain, MarTech, or Digital Asset Management transformation programsBackground in organizational development, behavioral science, or instructional designFamiliarity with AI delivery lifecycle frameworks and the ability to map OCM milestones to each phase of AI solution development (e.g., CRISP-DM, Microsoft TDSP, or CPMAI)Proficiency with OCM tools such as Prosci ADKAR or Kotter; Microsoft 365; and virtual facilitation platforms such as Miro or MuralFamiliarity with digital adoption platforms (DAPs), learning management systems, and usage analytics toolsExperience with JIRA or equivalent Agile tools, including authoring OCM-related user stories and epics within a product backlogBackground in CPG, entertainment, media, or consumer brandsProsci, CCMP, PMP, SAFe, or equivalent certificationsRecruiter's details: LinkedIn has been included here so you can DM the POC for this job after applying here.Job I'd:
# 26-11874About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.comUS Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring
  • El Segundo, California, United States

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