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Account ManagerHomeTeam Pest Defense • Rochester, New York, United States
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Account Manager

HomeTeam Pest Defense
  • US
    Rochester, New York, United States
  • US
    Rochester, New York, United States
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About

Orkin Account Manager

If you're great at building relationships, we've got the career for you. Are you good at connecting with people, solving problems, and managing client relationships? At Orkin, we turn your communication and leadership skills into a rewarding career with uncapped earning potential, backed by the most recognized name in pest control.

As an Orkin Account Manager, you'll be the trusted partner our clients rely on to protect their businesses and homes. Oversee accounts, perform on-site inspections, identify needs, and design service plans that deliver results. With 120+ years of expertise and the Orkin Guarantee, you'll have the resources to provide peace of mind and protection.

You'll enjoy award-winning training, career growth opportunities, and the satisfaction of helping customers protect their property, health, and reputation. With Orkin's industry-leading tools, professional support, and team-first culture, you'll have the freedom to succeed and the stability of a company built on integrity and innovation.

You'll have more than a job, you'll have a career with growth potential and valuable benefits, including a company vehicle, competitive pay, and a 401(k) plan. Enjoy volunteer opportunities as we ensure everyone can live, work, and play safely. Join a team that values safety, professionalism, empathy, integrity, and innovation to deliver the peace of mind only an Orkin Pro provides.

With our award-winning training, you'll get everything you need to succeed. No industry experience required. Plus, pests keep coming back, making our industry recession-resistant.

We are driven by a shared mission and grounded in values that define everything we do:

  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

With a century-old reputation and a team-first culture, you'll feel supported from day one, with the freedom and tools to succeed.

Responsibilities

What you'll be doing:

  • Build credibility and long-term relationships with commercial clients.
  • Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within your territory.
  • Conduct thorough interior and exterior inspections; full paid training provided.
  • Delivering compelling presentations that highlight Orkin's value and close business.
  • Serve as the main point of contact for your accounts to strengthen retention and create long-term partnerships.
  • Use your company-provided iPad to prepare proposals, organize your day, and manage your pipeline.
  • Prioritize safety on every visit, inspection, and recommendation, protecting yourself, our customers, and their businesses.
  • Represent Orkin as a trusted advisor by communicating clearly, delivering commitments, and providing honest, value-driven solutions.
  • Listen actively to understand customer concerns and position Orkin as their strategic partner.
  • Provide reassurance and clarity to help customers feel confident in their pest management decisions.
  • Use Orkin's marketing tools and resources to generate leads and create demand.
  • Translate findings into tailored recommendations that solve problems and reduce risk for our customers.
  • Set clear expectations, communicate proactively, and ensure customers feel supported and informed.
What's in it for you?
  • Top earning potential: Average first year earnings between $75,000 and $80,000 (base + commission)
  • Uncapped commission: The more you sell, the more you earn
  • Company vehicle: Gas card included
  • Paid training: No pest control experience required, we'll teach you everything.
  • Medical, dental, vision, & life insurance
  • 401(k) with company match
  • Paid vacation, sick leave, and holidays
  • Employee stock purchase plan, tuition reimbursement, and scholarship opportunities
  • Recognition & awards: Top performers can earn incentive trips and advancement opportunities
Qualifications

You'd be a great fit if you:

  • Are motivated by problem-solving and relationship building
  • Are a strategic thinker
  • Have previous business-to-business relationship building experience (preferred)
  • Are confident, competitive, and goal-driven
  • Can work independently and stay organized
  • Don't mind climbing, crawling, or working in various weather conditions. Where the pests go, we go!
Minimum requirements
  • High school diploma or equivalent required
  • You must be willing to obtain the required pesticide license within your first 90 days of employment. The company will cover all necessary costs and provide support for this process.
  • You must be able to use a ladder safely and within the manufacturer's specified weight capacity.
  • Lift and carry up to 50 lbs.
  • You need the physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas as part of your job duties.
  • You must be able to wear all required personal protective equipment (PPE), including an OSHA-compliant respirator, when necessary for safety.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

  • Rochester, New York, United States

Languages

  • English
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