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Business Analyst/Technical WriterUS Tech Solutions • United States
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Business Analyst/Technical Writer

US Tech Solutions
  • US
    United States
  • US
    United States
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About

$58.80-$60.82 per hour
Columbia, SC
Contract
Duration: 12+ months Contract
Work Location: Remote - Onsite during projects or at regular monthly/ quarterly intervals.
Candidate Location: Candidate must be able to commute to the Columbia office as needed. (Resources preferred to be local to South Carolina).
Job Summary:
Scope of the Project:
Seeking a consultant-level Business Analyst/Technical Writer to support the planning and execution of a fast-paced Information Security Assessment Program. This program will focus on identifying risk and measuring compliance of information security programs and systems across the state, as well as providing reporting and monitoring information to both state agency leadership.
The Business Analyst will be responsible for quality control and assurance for the deliverables associated with this program, as well as documenting plans, procedures, and progress of the program with the Program Manager.
This program includes:
Assessment of statewide, shared, or common services and security controls provided to agencies
Assessment of agency-owned services and security controls at each state agency
Tracking progress and resolving issues with each assessment
Documenting and presenting results from each assessment to agency and division leadership
Tracking, documenting, and reporting assessment results at the agency, sector, state, or other criterion level for the program
Gathering requirements and recommendations for program improvement
Developing policy, plan, process, and procedure documentation for the statewide Information Security Program
Daily Duties / Responsibilities:
This implementation assistance would include, but is not limited to:
Status reporting of operational support tasks and related work efforts
Identifying metrics and key performance indicators (KPIs) of processes and their outputs
Creating, managing, and maintaining policy, plan, process, procedure, and other program documents such as process flows, standard operating procedures (SOPs), desk manuals, and procedural guidelines
Reviewing, editing, and maintaining documentation consistency and accuracy for documentation submitted by both staff and vendors
Monitoring and supporting deadlines, milestones, and activities
Applying change, risk, and resource management
Documenting all meetings attended, directives, and significant phone conversations
Developing and delivering professional technical program updates to leadership and supporting staff
Communicating with IT leadership, business leadership, and IT business consultants to communicate program strategy, direction, and changes
Tracking key project milestones and recommending adjustments to project managers
Demonstrating extensive knowledge and expertise in the use of Microsoft Office tools
Required Skills (Ranked in Order of Importance)
Excellent technical writing skills; technical writing experience
Ability to create effective and clear process flows and similar diagrams in PowerPoint or Visio
Preferred Skills (Ranked in Order of Importance)
Ability to simultaneously manage multiple reporting requirements
Strong schedule management and planning skills
Experience supporting regulatory compliance projects
5+ years of experience in technical writing
Experience with technical SOP documentation and graphic creation in Visio
Required Education / Certifications
Bachelor’s degree, or
Associate’s degree with 2 years of experience
Soft Skills
Excellent problem-solving ability
Excellent team player
Excellent communication (written and verbal) skills
Ability to work in a high-volume, fast-paced environment
Strong collaborator with the ability to meet deadlines
Ability to identify, map, and support business processes
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement:
By applying, you acknowledge that AI-assisted tools may be used during hiring.
  • United States

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  • English
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