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Application Manager (m/w/d) ServiceNow
- Kiel, Schleswig-Holstein, Germany
- Kiel, Schleswig-Holstein, Germany
About
Die CITTI Unternehmensgruppe ist ein expansives Familienunternehmen mit Sitz in Kiel. Mit unserer Tochtergesellschaft CHEFS CULINAR beliefern wir als Branchenführer im Zustellgroßhandel Kunden in ganz Deutschland und dem benachbarten Ausland. Neben sechs Einkaufscentern in Norddeutschland, davon in Flensburg, Kiel und Lübeck auch mit eigenen CITTI-Lebensmittelfachmärkten, gehört auch der weltweit tätige Schiffsausrüster HMS Hanseatic Marine Services zu uns.
Zu unserem Wachstum und Erfolg trägt unsere über 300-Personen starke IT-Abteilung entscheidend bei. Dazu zählen neben der Software-Entwicklung die Steuerung und Vernetzung der IT-Systeme, die Erarbeitung und Umsetzung der Sicherheitsarchitektur, der gesamte IT-Betrieb aller im eigenen Rechenzentrum gehosteten Applikationen und Systeme sowie der IT-Support und die Organisation und Durchführung von IT-Strategieprojekten.
Zur Verstärkung unseres Teams suchen wir in Vollzeit (38,5 Std./ Woche) zum nächstmöglichen Termin einen
Application Manager (m/w/d) ServiceNow
- Ganzheitliche Betreuung, Administration und Weiterentwicklung unserer ServiceNow Instanz
- Konitnuierliche Optimierung der Plattform hinsichtlich Stabilität, Performance, Automatisierung und Usability
- Planung von Schnittstellen zu internen und externen Systemen
- Verantwortung für das Release- und Update-Management
Planung und Abstimmung geplanter Änderungen
Durchführung von Deployments & Major Releases
Kommunikation mit Stakeholdern - Change- & Releasemanagement
- Aufnahme & Bewertung neuer Anforderungen inkl. fachlicher und technischer Prüfung der Machbarkeit
- Wahrnehmung definierter Aufgaben im Second- & Third-Level-Support
- Zusammenarbeit mit Fachbereichen, Service Ownern und Entwicklern
- Abgeschlossenes Studium der (Wirtschafts-)Informatik oder vergleichbarer Fachrichtungen
- Erfahrung in Betrieb oder Betreuung komplexer Sfotware-Plattformen, idealerweise ServiceNow
- Technisches Verständnis für Plattformarchitekturen, Schnittstellen, Automatisierungen und ITSM-Prozesse
- Kenntnisse in Skriptsprachen (z.B. JavaScript, Python, PowerShell) oder Bereitschaft zur Vertiefung
- Analytische, strukturierte und qualitätsorientierte Arbeitsweise
- Fähigkeit zur Arbeit in einem multikulturellen Team
- Verhandlungssichere Deutschkenntnisse sowie gute Englischkenntnisse
- Selbstständige, verlässliche und verantwortungsbewusste Arbeitsweise
- Urlaubs- und Weihnachtsgeld, vermögenswirksame Leistungen
- Zuschüsse zur betrieblichen Altersvorsorge
- 30 Tage Urlaub und flexible Arbeitszeit- und Gleitzeitregelungen
- Personalkantine und kostenfreie Mitarbeiterparkplätze
- Kooperation mit Fitness-Studios, u. a. Hansefit
- Vorzüge eines inhabergeführten Großunternehmens, wie z. B. kurze Entscheidungswege, selbstständiges und eigenverantwortliches Arbeiten
- Bike-Leasing mit attraktiven Konditionen
- Corporate Benefits: Mitarbeiterrabatte für bekannte Marken und Anbieter (z. B. Rabatte für Reisen)
- perfekt angebunden durch Veloroute 10, eigene Bahnstation und direkten Autobahnzubringer
- direkter Mall-Zugang mit über 80 Stores, Ärztezentrum und Mitarbeiterrabatt für den Einkauf im CITTI Markt
- Wir sponsern Ihren Arbeitsweg mit dem NAH.SH-Jobticket bzw. Deutschland-Ticket.
Languages
- German
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