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Technical Product Analyst (Information Systems/Business Analyst III)State of South Carolina • United States
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Technical Product Analyst (Information Systems/Business Analyst III)

State of South Carolina
  • US
    United States
  • US
    United States
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About

Salary:
$66,400.00 - $119,500.00 Annually Location :
Lexington County, SC Job Type:
FTE - Full-Time Job Number:
188645 Agency:
Department of Education Opening Date:
05/21/2026 Closing Date:
5/29/2026 11:59 PM Eastern Class Code::
AM05 Position Number::
60024965 Normal Work Schedule::
Monday - Friday (8:30 - 5:00) Pay Grade:
TEC06 Hiring Range - Min.:
$66,400.00 Hiring Range - Max.:
$119,500.00 Opening Date:
05/21/2026 EEO Statement:
Equal Opportunity Employer Agency Specific Application Procedures::
Interested persons must complete a State Employment Application at www.careers.sc.gov. Applications will not be accepted after the closing date. The South Carolina Department of Education does not accept faxed, mailed, or hand delivered applications. Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential.
Job Purpose The South Carolina Department of Education (SCDE) seeks a mission-driven Technical Product Analyst to support the delivery of technology solutions that serve students, educators, and school districts across South Carolina. This role sits within the SCDE Office of Information Technology and serves as a key liaison between program stakeholders and technology delivery teams. The successful candidate will support product vision execution, backlog management, and roadmap planning by translating complex requirements into clear, actionable deliverables while facilitating sprint planning and stakeholder communication.
Responsibilities • Maintain and prioritize the product backlog for assigned SCDE technology platforms, ensuring backlog items are clearly defined, properly sized, and positioned to deliver value each sprint. • Translate program requirements, regulatory mandates (FERPA, IDEA, Title I, EDFacts), and stakeholder feedback into well-defined epics, features, user stories, and acceptance criteria. • Define and maintain the product roadmap, aligning short-term sprint goals with SCDE's multi-year IT modernization strategy and managing OKRs in collaboration with IT leadership. • Serve as the primary liaison between SCDE program divisions and the technology delivery team; facilitate requirements workshops, process mapping sessions, and gap analyses. • Conduct user research and feedback sessions with teachers, district administrators, and SCDE staff to inform product decisions and prioritization; communicate status, decisions, and tradeoffs to both technical and non-technical audiences. • Lead or actively participate in all Agile/Scrum ceremonies - sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives - and coordinate with the SCDE PMO, OIT architects, and vendor partners to manage dependencies. • Support UAT planning and execution; validate that delivered features meet acceptance criteria and agency requirements before release; monitor sprint performance and work with the Scrum Master to resolve blockers. • Uphold data governance, privacy, and security standards across all product decisions; maintain awareness of platform release cycles and evaluate new features for agency applicability. • Assist IT leadership with budget planning, tool procurement, and vendor SLA monitoring; evaluate vendor proposals and change orders against product scope; track burn rate relative to sprint velocity and flag risks.
This position is located in the Office of Information Technology. Minimum and Additional Requirements
A bachelor's degree in computer science or a related area and experience in computer system development and modification. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.
Preferred Qualifications Preferred Qualifications • One to three (1-3) years of experience in a product analyst, IT business analyst, project management, or closely related technical role, with demonstrated experience owning and managing a product backlog in an Agile or Scrum delivery environment. • Proven ability to translate policy, regulatory, or program requirements into technical specifications and user stories; experience with requirements documentation, process mapping, and gap analysis methodologies. • Bachelor's degree in Information Technology, Computer Science, Business Administration, Public Administration, Education, or a related field. Equivalent work experience may be considered in lieu of a degree. Agile & Delivery Agile or Scrum certification (CSPO, PSPO I, SAFe POPM, or PMI-ACP); candidates without certification may be considered if they can demonstrate equivalent practical experience. Certification support is available post-hire. Proficiency with Jira or Azure DevOps for backlog management and sprint tracking. Experience with Power BI, Tableau, or similar tools for product metrics and reporting. Domain & Sector Experience
Experience working in government, education, healthcare, or another regulated public sector environment. Familiarity with K-12 education data, federal reporting requirements (EDFacts, IDEA, Title I), or student information systems is a plus - but not required. Prior South Carolina state government IT experience. Platform Familiarity
Familiarity with enterprise CRM or case management platforms (e.g., Salesforce, ServiceNow, or similar); hands-on BA or admin experience on a Salesforce implementation is a plus. Comfort working alongside integration or architecture teams; prior exposure to API-driven platforms or data integration concepts is helpful but not required. We recognize that strong candidates may not check every box. If you bring relevant experience, a collaborative mindset, and a commitment to public service, we encourage you to apply. Additional Comments As part of a competitive total compensation package, SCDE offers:
Health, Dental, Vision, Long Term Disability, and Life Insurance for employee, spouse, and dependents. 15 days annual (vacation) leave and 15 days sick leave per year. 13 paid holidays. State Retirement Plan and Deferred Compensation Programs. Professional development support, including Agile and Salesforce certification pathways.
ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed in lieu of the application. I have read and acknowledge the above statement.
Yes No
02
I understand that a criminal record investigation will be conducted prior to employment being offered by the South Carolina Department of Education. My personal identifying information will be processed through the South Carolina Law Enforcement Division (SLED).
Yes No
03
A bachelor's degree in computer science or a related area and experience in computer system development and modification? Relevant experience may substitute for the bachelor's degree on a year-for-year basis.
Yes No
04
Do you have one to three (1-3) years of experience in a product analyst, IT business analyst, project management, or closely related technical role, with demonstrated experience owning and managing a product backlog in an Agile or Scrum delivery environment?
Yes No
05
Do you have Agile or Scrum certification (CSPO, PSPO I, SAFe POPM, or PMI-ACP)?
Yes No
06
Do you have experience with Power BI, Tableau, or similar tools for product metrics and reporting?
Yes No
07
Do you have experience working in government, education, healthcare, or another regulated public sector environment?
Yes No
08
Do you have familiarity with K-12 education data, federal reporting requirements (EDFacts, IDEA, Title I)?
Yes No
09
How did you hear about this position?
Careers.sc.gov Indeed.com LinkedIn Other (please specify below)
10
If you answered "other" in the question above, please specify where you heard about this position below. Required Question
  • United States

Languages

  • English
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