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About
The Internet Sales Consultant will play a key role in responding to online inquiries, assisting customers with vehicle selections, and helping to facilitate a seamless car-buying experience. This is a fast-paced, high-energy position that requires someone with strong customer service skills and the ability to effectively manage multiple tasks while delivering exceptional service to our online customers. Key responsibilities include: Responding promptly to online leads, emails, and chat inquiries from prospective customers. Assisting customers in finding the right vehicle by providing detailed information about available models, features, pricing, and financing options. Scheduling appointments, test drives, and following up with customers to ensure a smooth sales process. Working closely with the sales team to ensure customers' needs are met, providing a seamless transition from the online inquiry to the in-dealer experience. Maintaining accurate records in the CRM system and following up with leads in a timely manner. Demonstrating strong product knowledge, particularly the Ford lineup, to address customer questions and help them make informed decisions. Providing excellent customer service and going the extra mile to ensure a positive online car-buying experience. Qualifications include: Proven experience in sales preferred. Ability to build rapport, listen to customer needs, and provide top-tier service. Ability to handle multiple inquiries and tasks effectively without sacrificing attention to detail. Proficiency with digital communication tools and CRM software. Willingness to collaborate with the sales team and work together to meet sales goals. High school diploma or equivalent required; further education is a plus. Compensation and benefits include: Competitive commission-based pay structure with performance incentives. Health insurance and 401(k) with company match. Opportunities for career growth and advancement within the company. Why Mullinax Ford? Mullinax Ford offers a unique opportunity to be part of a reputable dealership that values integrity, transparency, and customer satisfaction. We are looking for individuals who share our commitment to providing upfront, no-hassle pricing and delivering an exceptional car-buying experience. If you're passionate about sales, enjoy working in a dynamic environment, and want to be part of a growing company with a strong focus on career development, we'd love to hear from you!
Languages
- English
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