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Director, Network & Unified CommunicationsGalen Technology Solutions • Melbourne, Florida, United States
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Director, Network & Unified Communications

Galen Technology Solutions
  • US
    Melbourne, Florida, United States
  • US
    Melbourne, Florida, United States
Apply Now

About

Job Description:
Seeking a Director, Network & Unified Communications to lead the strategy, delivery, and operational excellence of the company’s global connectivity and collaboration ecosystem.
This leader will ensure seamless, end-to-end IT connectivity across a complex landscape of providers and technologies, including wide area and local area networks, wireless infrastructure, telecommunications, and enterprise unified collaboration platforms.
Essential Functions:
* *Develop and execute the enterprise Network & Unified Communications strategy *aligned to the Connectivity pillar and the broader Technology Reinvention strategy.
* Lead modernization initiatives including SD-WAN, NAC, Zero Trust-aligned network segmentation, wireless redesign, VoIP/UC modernization, and optimization of network edge environments.
* Establish a roadmap for reliability, capacity, lifecycle modernization, and secure workload placement across data centers, cloud, and edge sites.
* Oversee the design, deployment, and operations of all global network and telecom services, ensuring high availability, resiliency, and compliance.
* Drive proactive monitoring, observability, automation, and engineering standards to reduce MTTR, eliminate technical debt, and improve service stability.
* Lead end-to-end service management (incident, problem, change, capacity) in partnership with service delivery, Service Desk, Deskside, and Managed Service Providers.
* Own the enterprise UC strategy, covering voice, VoIP, Video/Telepresence, conferencing tools, contact center capabilities, SIP trunking, and future UCaaS capabilities.
* Modernize legacy telecom environments and transition to more secure, scalable, cloud-aligned platforms where appropriate.
* Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement.
* Manage strategic partners, OEMs, and MSPs to ensure SLA performance, operational transparency, and value realization.
* Drive workforce planning, talent development, and capability building to support a modern, software-defined, automated network environment.
* Partner with Cybersecurity to ensure compliance with Zero Trust principles, STIGs, government/regulatory requirements, and industry best practices.
* Drive network segmentation, identity-based access, and integrated threat detection in collaboration with security engineering.
* Ensure proper documentation, configuration management, architectural governance, and audit readiness.
Qualifications:
* Bachelor’s Degree
* Minimum of 15 years of prior related experience.
Preferred Additional Skills:
* Deep expertise in enterprise networking (LAN/WAN, SD-WAN, VPN, routing/switching, Wi-Fi, DNS/DHCP/IPAM).
* Strong experience with unified communications, VoIP, SIP, telephony, video conferencing, and collaboration technologies.
* Proven track record driving large-scale network modernization, cloud connectivity, and secure architecture transformations.
* Experience operating within highly regulated environments (DoD, aerospace/defense, government contractors, or similar).
* Demonstrated ability to lead through influence, manage MSPs, build high-performance teams, and deliver measurable operational outcomes.
* Relevant certifications: CCNP/CCIE, JNCIP/JNCIE, CWNP, ITIL, PMP, or equivalent.
* Experience implementing Zero Trust-aligned core network services.
* Background integrating cloud connectivity (AWS, Azure, GCP) and software-defined technologies.
* Experience delivering large-scale site upgrades, network refresh programs, or global telecom modernization initiatives.
* Strong business acumen with the ability to translate technical requirements into operational and financial outcomes.
* Strategic thinker with an “owner’s mindset” and strong say-do ratio.
* Committed to simplification, standardization, modernization, and engineering excellence.
* Able to influence across diverse business units, functions, and technology domains.
* Empowers teams, builds trust, promotes accountability, and models.
* Comfortable operating in a fast-paced environment with competing priorities.
Pay: $185,000.00 - $210,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Relocation assistance
* Vision insurance
Work Location: In person
  • Melbourne, Florida, United States

Languages

  • English
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