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Customer Service & Sales Representative
- Bloomington, Illinois, United States
- Bloomington, Illinois, United States
About
Are you a people-person who thrives on turning conversations into connectionsand connections into sales? As a Customer Service and Sales Representative, you'll be at the heart of our client experience. You'll guide, support, and inspire customers while offering solutions that truly make a difference.
This is not your average customer service role. We're looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.
What You'll Do
- Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat
- Provide personalized support and solutions that meet each customer's unique needs
- Educate clients on products and services while identifying opportunities for upselling based on value
- Troubleshoot issues with patience, empathy, and a solutions-first mindset
- Follow up with leads and maintain long-term customer relationships
- Collaborate with team members to improve service strategies and share client insights
What Makes You a Great Fit
- You genuinely enjoy helping people and making them feel heard
- You communicate clearly, calmly, and confidently
- You are excited by sales, especially when it helps people
- You're organized, adaptable, and comfortable managing multiple conversations
- You're self-motivated and thrive in a fast-paced, supportive environment
Requirements
- Experience in customer service or sales is helpful, but not required
- Ability to learn and use CRM systems, chat tools, and email platforms
- Strong verbal and written communication skills
- Reliable internet connection and a quiet workspace if working remotely
What You'll Get
- Flexible work schedule with remote options
- Ongoing training, mentorship, and opportunities for growth
- A supportive and energetic team culture
- Performance-based recognition, incentives, and the chance to make a real impact
If you're ready to bring your personality and passion to a role where every conversation counts, we'd love to hear from you.
Languages
- English
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