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Online Travel Coordinator
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Online Travel Coordinator
- Albany, New York, United States
- Albany, New York, United States
About
Dreams Travel CR ,we are passionate about helping travelers create unforgettable experiences. Asan
Online Travel Coordinator , you will play a key role in supporting clients throughout theentire travel process—from the moment they begin planning until they safelyreturn home.
Your goal is toensure every travel experience is smooth, organized, and enjoyable. You willassist with travel arrangements, answer questions, manage updates, and provideguidance so travelers feel confident every step of the way. By understandingeach client’s preferences and expectations, you will help coordinate trips thatmatch their needs and create memorable journeys.
Key Responsibilities
Handle incoming inquiries viaemail, phone, and messaging platforms.
Assist clients with itineraryupdates, travel questions, and general trip coordination.
Provide clear informationabout destinations and travel requirements.
Confirm trip details andfollow up with clients before departure.
Collect feedback and maintaincommunication after travelers return.
Resolve concerns withempathy, patience, and timely communication.
Benefits
Fully remote position withflexible scheduling.
Access to training resourcesand exclusive travel perks.
Supportive and collaborativeteam environment.
Opportunities forprofessional growth within the travel industry.
What We’re Looking For
Strong written and verbalcommunication skills.
Customer service experiencepreferred but not required.
Excellent attention to detailand organizational abilities.
Comfort learning and usingdigital tools and online systems.
Genuine passion for traveland helping others create great experiences.
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Languages
- English
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