Job Opportunities

Operations Change Specialist

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We are seeking a highly motivated and experienced team member for the role of Senior Associate, Operations Change Specialist to join our Markets Operations team in Manchester. This role is located in Manchester, England and is a HYBRID role.

In this role, you’ll make an impact in the following ways: 

• Act as the primary interface between technology and a specific business/functional area for defined projects.
• Pro-actively identify opportunities for improvement in operational process, client experience and business growth.
• Support and drive complex Foreign Exchange, Fixed Income, Equities & Derivatives Operations oriented projects that will, enhance the client experience and product features, improve operational scale, standardize global processes and approaches, reduce opportunities for risk and improve margins/reduce costs            
• Manage and collaborate on deliverables with internal stakeholders such as Operational teams, product, technology, risk, compliance & other core stakeholders
• Lead projects from initiation to completion; this would include the initial strategic analysis, and design to complete execution and then thereafter continuous refinement and improvement of any solution(s).
• Analyses and defines business requirements and functional or operational specifications
• Design testing approach and methodology, including use case creation or scripting, user acceptance and regression testing, both manually and through automation tools
• Supports testing of new or enhanced functionality and/or systems. Tasks include test case/scenario development, requirement traceability analysis, test preparation, script writing, and functional user acceptance and regression testing, both manually and through automation tools
• Perform Operational Readiness; ensuring teams running the business are fully engaged, trained, and prepared whilst ensuring the successful adoption of any changes or new solutions
• Display key project governance methodologies incl. the user of Jira & Confluence to ensure delivery of projects and programmes in a controlled environment

To be successful in this role, we’re seeking the following: 

• Bachelor’s degree or the equivalent combination of education and experience is required
• Core product knowledge is preferred, including but not limited to Foreign Exchange, Fixed Income & Equities and custodian banking
• Markets and Currency specific knowledge is preferable.
• Has a proven track record in project execution
• A proven track record of managing senior stakeholders
• A strong understanding of Business & Functional requirements & process mapping           
• Experience with testing, both scripting and execution
• Experience of working in an Agile environment and able to deliver and execute in short sprint cycles.
• Experience in Alteryx, PowerBI, JIRA, Confluence and test automation tools. 
• Has had some exposure to AI tools and capabilities
• A proven multi-tasker, that can operate under pressure and balance multiple priorities and time constraints                                                                              
• Ability to learn new concepts quickly with outstanding analytical skills, structured thinking, ability to connect the dots across similar problem statements and exceptional attention to detail

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.