Service Writer
Agri-power Inc
- Ethridge, Tennessee, United States
- Ethridge, Tennessee, United States
About
ESSENTIAL DUTIES/RESPONSIBILITIES Interact with customers regarding all their service needs. Actively listen to their needs and questions, identify the issue, and recommend the appropriate solution. Keep customers informed of additional repairs and/or maintenance and cost. Create work orders with detailed information to ensure that the correct repairs and/or maintenance are performed on the appropriate equipment. Review and distribute repair orders to the Service Manager to be assigned to technicians. Assist in revolving work performance or billing inquiries as requested. Keep Service and Assistant Service Managers informed on all special parts orders, shortages, and malfunctions. Acquire and maintain knowledge of all products and services that are offered through your local dealership. Maintain knowledge and follow all safety procedures put into practice by the company, the vendor, or government. Performs daily shop operations as assigned by Service Managers. Carry out other duties as assigned by Service, Parts or Store Management. Maintain a positive, professional, and safe work environment by interacting with customers, peers, management, and support resources in a way that promotes teamwork and a commitment to excellence.
PIfdf3f0d6f181-38059-40513210
Languages
- English
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