About
Provides senior-level technical, analytical, and project support for Operational Applications that support utility operations, including outage management, metering, generation, monitoring, workload automation, reporting, compliance, and operational data exchange
Essential Job Tasks:
Supports Operational Applications used for generation, transmission, distribution, outage restoration, metering, dispatch, monitoring, reporting, and operational readiness. Leads or supports requirements gathering, solution design, testing, documentation, production support, change management, upgrades, patches, integrations, and enhancements. Supports platforms such as OMS, Landis+Gyr Command Center, MV90, EtaPRO, OLS, Kepware, LabWorks, IBM Workload Scheduler, SolarWinds, historian/reporting tools, vendor-supported applications, and internally developed systems. Performs Tier 3 troubleshooting, incident response, and root cause analysis for application, interface, data, database, workflow, performance, security, and vendor related issues. Creates and maintains SOPs, troubleshooting guides, runbooks, support procedures, and knowledge transfer materials; provides mentorship and participates in a 24x7 on-call rotation. *Will consider Senior Applications Analyst and Applications Analyst III
Position Requirements:
Senior Applications Analyst
Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field + 7 years of Information Technology experience. Must have experience supporting operational, enterprise, utility-related, vendor-supported, or internally developed applications in a production environment and experience supporting application projects, upgrades, integrations, enhancements, vendor engagements, troubleshooting, and production support activities. Must have strong analytical, problem-solving, communication, and collaboration skills, with the ability to work independently and support a 24x7 on-call rotation. Compensation Information: $116,650 - $145,800 (min. - mid.)
Applications Analyst III
Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field + 5 years of Information Technology experience. Must have experience supporting operational, enterprise, utility-related, vendor-supported, or internally developed applications in a production environment and experience supporting application projects, upgrades, integrations, enhancements, vendor engagements, troubleshooting, and production support activities. Must have strong analytical, problem-solving, communication, and collaboration skills, with the ability to work independently and support a 24x7 on-call rotation.
Compensation Information:
$104,620 - $130,770 (min. - mid.)
Languages
- English
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