Shift Leader - Fulton, MD

divh2Shift Leader - Fulton, MD/h2pStore 32 - Fulton, MD 20759/ph3Overview/h3pSalary Range $16.00 - $17.50 Hourly Level Experienced Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Management/ph3Description/h3pAre you a customer service professional who seeks a leadership role and wants to work for a company that will appreciate your expertise in planning, staff development, and cost control? Apply today and start your new career! Let us know if you are open to 2nd shift and weekends too!/ppThe Shift Leader (SL) is responsible for supporting the Store Manager in the day-to-day store operations and is a key partner in meeting performance and profit goals while ensuring customer and employee satisfaction, brand standards and store profitability./ppThe Shift Leader ensures exceptional customer experiences and supports our vision of being a Fast, Fresh Friendly local convenience store./ppWe offer a very competitive Benefits Package including but not limited to:/pulliLow-Cost Health Insurance Full and Part time plans available./liliCareer Advancement./liliPaid Time Off in addition to Sick Leave./lili401k with company match./liliTuition Reimbursement annually./li/ulpResponsibilities:/pulliMaintain and drive high standards and expectations around food quality, customer service, food safety and store cleanliness by empowering store employees./liliProvide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer./liliAssist with the hiring, training, and development of store employees./liliMotivate, encourage, and challenge Customer Service Representatives by leading by example to ensure all daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow-up as necessary./liliComplete daily paperwork and computer entry in a timely manner as established by management./liliAssume responsibility for special assignments and projects as needed./li/ulpIf you are a natural leader with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity./ph3Qualifications/h3pQualifications:/pulliHigh School Diploma or equivalent preferred./liliSuccessful completion of store training./liliPrevious experience supervising others, preferred./liliMust be at least 18 years old./liliComputer literacy./liliFood service experience preferred, ideally in a managerial role./liliServSafe certification preferred or successful completion of certification within 2 months of hire./liliFocus on customer service and commitment to teamwork./liliEffective communication skills, with the ability to communicate with employees, customers, and vendors./liliEthical, honest, trustworthy, respectful, compassionate, supportive, and patient./liliAbility to lift to 50 lbs./liliReliable transportation./liliAbility to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required./li/ulpWorking Conditions:/pulliRetail environment with occasional exposure to working conditions including dust, extreme temperatures, and potential contact with petroleum and/or cleaning products, etc./liliSpend much of the shift standing with frequent bending and lifting./liliIn inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations./li/ul/div