Sales Support Associate

The Sales Support Associate represents Ulterra Drilling Technologies in an ethical and professional manner while supporting Field Sales teams to meet customer demands. This role is responsible for inventory handling, field deliveries, coordination with internal stakeholders, and maintaining high safety and service standards in a fast-paced, on-call environment.

Support Field Sales staff in day-to-day operations to meet customer requirements

Deliver drill bits and related inventory to field locations as required

Perform inventory distribution, cycle counts, and maintain accurate inventory documentation

Maintain open and consistent communication with Sales Supervisors, Applications Engineers, Account Representatives, and District Managers

Ensure compliance with all safety procedures at all times

Maintain a clean, safe, and properly serviced company vehicle, including routine maintenance

Dress professionally in accordance with company and management standards, including facial hair guidelines

Continuously learn about local applications, Ulterra products, and proper product application

Perform additional duties and responsibilities as assigned

Strong written and verbal communication skills

Ability to follow written and verbal instructions

Basic computer skills with the ability to progress to intermediate proficiency

Comfort using mobile applications and software similar to social media platforms

Strong organizational skills with the ability to prioritize and manage time effectively

Ability to work independently and in a team-oriented environment

Comfortable with public speaking and customer interaction

Positive attitude with a customer-focused mindset

High School Diploma or equivalent

At least one year of sales or related experience

Valid driver's license with a clean driving record

Ability to navigate maps and use GPS technology

Basic reading and writing proficiency

College degree

Forklift operation experience

This position is a 24-hour on-call role and may require frequent field travel. The job involves physical activities such as bending, stooping, sitting, and walking. Candidates must have visual acuity, hand and finger dexterity, and the ability to communicate effectively, including talking and hearing with both close and distant vision. Ability to lift up to 50 pounds is required.