Retail Sales Supervisor

Join the Acme Tools Team as a Retail Sales Supervisor in Williston, ND! Do you consider yourself a leader who motivates your team to reach new heights and exceed lofty goals while working alongside them? Do you strive to build relationships with customers to help find what they need to meet and exceed their business goals? Do you enjoy having evenings, most weekends, and holidays off? Would you like to join a stable and growing family-owned local company? If so, get ready to do your best work with Acme Tools.

Why Work at Acme Tools?

At Acme Tools, we believe in rewarding our team for their hard work and dedication. In this role, you'll enjoy a competitive starting wage along with a comprehensive benefits package, including:

• 6 Paid Holidays
• Generous PTO Starting from Day 1
• Employee Discounts
• Medical, Dental, and Vision Insurance Options
• Traditional and Roth 401K Plans with Company Matching
• 100% Company Paid Group Life Insurance
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Company Paid Short and Long-term Disability Coverage
• Accident, Cancer, and Critical Illness Insurance Options
• Voluntary Life Insurance
• A Supportive and Collaborative Work Environment where Your Contributions Matter

Your Role as a Retail Sales Supervisor

• Provide direct assistance to customers by expediting complicated sales and customer requests (specialized equipment requests, receiving customer complaints, and assisting in resolution)
• Request warehouse assistance in locating and delivering products, service department assistance in preparation of equipment, and requisitioning merchandise from the distribution center and purchasing department
• Review quotations and pricing related issues and ensuring compliance with pricing policies
• Assist in recruiting, interviewing, training, and supervising Inside Sales Associates
• Complete ongoing training and responsibilities in order to become a go-to resource for Inside Sales Associates
• Help in maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)
• Participate in store events (physical inventories, sales meetings, trade shows, special sales, etc.)
• Maintain a safe and secure work environment by adhering and striving to improve safety standards and reporting any suspicious activity
• Duties and responsibilities of Inside Sales Associates
• Complete related tasks as assigned

Qualifications

• 2+ years of sales and/or customer service experience
• Strong computer skills and to be able to learn new software
• Strong communication skills
• To be able to work a rotating Saturday shift

We'd Love if You Have

• Some knowledge of tools and equipment
• Previous retail or customer service leadership experience

Physical Requirements:

• Lift up to 50 lbs.
• Stand on a hard surface for up to 10 hours
• Frequently push, pull, squat, bend, and reach

About Acme Tools

For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online by serving contractors, woodworkers, and DIY enthusiasts top-quality tools from the best brands. As a family-owned business, we are employee-centric and growth minded, offer a family-friendly work environment, and actively engage in our community. We are proud to offer a work environment where employees take pride in their work and can see their direct impact on the company.

Join The Team!

Build your career with a company that takes pride in its customers, its products, and its people. Apply today to start your rewarding career with Acme Tools!

Acme Tools is an equal opportunity employer.