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About
We are seeking an Inside Sales Representative to join our team of professionals in our branch location for a Monday - Friday, day shift role, selling and supporting our customers with a large variety of cabinet-making and storage solution products. Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! Key Responsibilities
Assist Richelieu customers by phone, email, and in person at our local branch showroom; research and place orders for our building materials products Learn and stay abreast of products, changes, and trends within woodworking, kitchen & bath design, and cabinet making Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes Work closely with outside sales representatives with customer orders and quotes; research pricing and availability for various items in multiple product categories Research product solutions for customers to solve field-project issues Maintain and uphold Richelieu's Five Core Values while striving to achieve and surpass our company's sales objectives Hours of operation are Monday to Friday, day shift only Position may require lifting/pushing/carrying items up to 50 pounds What We Are Looking For
A motivated, customer-focused individual, eager to provide top-quality customer experiences when ordering or installing Richelieu products Adaptive, responsive to customer and team inquiries, and an excellent communicator by phone, email, and in person Prior inside sales, or customer service experience is helpful, ideally at a desktop of office-based setting Inside telesales experience preferred in the industrial market. Knowledge of woodworking, cabinetry, kitchen/bath design, architectural hardware, or related building materials experience is helpful Strong problem-solving skills; able to prioritize tasks, organized, and highly comfortable with technology (uses AS400 database software daily) Strong sense of drive and creativity, ability to communicate persuasively and informatively with all types of customers and coworkers Proficiency with Microsoft Office applications; must be able to effectively use Word, Outlook, and Excel for daily responsibilities and tasks AS400 experience is helpful, but is not required Compensation and Benefits
Total annual earnings (base pay + commission) potential for the first 1-2 years is estimated to be approximately $70,000 - $105,000 (with no cap on commissions; total earnings will likely increase over time) Group insurance program (medical, dental, vision, life, disability, etc.) Employee Stock Purchase Plan with employer matching 401(K) with employer matching Paid vacation, holidays, and sick days Company discount program available We are an equal opportunity employer.
Languages
- English
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