Retail Supervisor

The Retail Supervisor is responsible for the management of effective and efficient execution of retail merchandising, reset and remodel projects, and sales activities in a designated territory by ensuring the quality and capacity of CROSSMARK services through training and development of team members, and hands-on involvement to ensure projects are completed timely and within budget.

Responsibilities include interviewing, hiring, managing, training, and engaging a team that executes projects to the standards expected of clients and customers. Ensuring quality execution by conducting in-store audits and assisting with completion of projects to meet client expectations. Directing and assisting with the project work as needed, which may consist of reading and understanding planograms, unloading trucks, installing fixtures, and operating equipment and merchandising aids. Strategically organizing and planning the work techniques, equipment and materials, and team members' schedules prior to commencement of projects, and exercising independent judgment and discretion when modifications to the plan are needed. Setting, conveying and managing project expectations amongst customers and team members, evaluating team member's performance, and providing counseling, coaching and constructive feedback to ensure quality execution. Demonstrating comprehensive knowledge of and ability to use technology, and hardware and software tools.

Qualifications include a Bachelor's Degree (B.A.) from a four-year college or university- preferred, one to two year's related retail experience and/or training, and equivalent combination of education and experience. Project activities could include removing items from the shelf, moving shelves, building fixtures, reorganizing the products according to the planogram provided, replacing shelf tag, filling in new products and retrieving additional stock when necessary. This position has direct supervisory responsibilities with approximately 10 100 employees. The work environment is office and field environment. Extensive local travel may be required. English is the primary language skill; however, bilingual skills may be required based on business necessity. Significant time driving a vehicle may be required.