Team Lead

At Educators Resource we equip teachers and parents with innovative tools designed to enhance the education of children. We aspire to create a world where learning is more accessible and fun, guided by our values of integrity, collaboration, innovation, and accountability.

The Team Lead is an essential member of our fulfillment center operations. Team Leaders consistently demonstrate strong personal productivity, exemplary attendance, and frontline leadership.

This role is centered on both performance and people driving operational productivity while motivating and guiding team members to achieve or exceed goals. By modeling best practices, maintaining reliability, and providing enthusiastic coaching, the Team Lead directly contributes to the overall success of the fulfillment center.

As a vital "boots-on-the-ground" liaison, the Team Lead implements the Production Supervisors plan and coordinates with other departments, ensuring consistent results. This entry-level leadership position is designed to develop motivated, ambitious individuals ("go-getters") for greater responsibility and career growth within our fast-growing company.

Location: Semmes

Full-time: Non-exempt Day Shift

Reports to: Fulfillment Center Supervisor

Essential Functions of the Role

Duties and Responsibilities

Consistently achieves and maintains a high level of personal productivity, exceeding company standards, while enabling and inspiring team members to do the same by:

• Leading and engaging "huddle meeting" at the start of every shift
• Recognizing and celebrating outstanding team performance
• Coaching performance and offering constructive feedback
• Adapting communication and leadership styles to motivate and encourage others
• Communicating daily production goals and monitoring progress throughout the shift
• Welcoming new team members and coordinating training activities in partnership with production supervisors
• Serving as a resource for product placement and information
• Monitoring shift attendance and reporting updates to the shift supervisor
• Promptly reporting accidents, near misses, and safety concerns
• Coordinating team break schedules
• Continuously improving operations by identifying and removing obstacles to success
• Other duties as assigned

Qualifications

Core Competencies

Skills, Talents, Personal Attributes and Experience

• High school diploma or equivalent required
• Introductory experience in a Team Lead role in a fulfillment center environment
• Strong understanding of fulfillment center operations and productivity metrics
• Results-driven, competitive by nature, and motivated by team success.
• High energy both physical and mental
• Demonstrates initiative and accountability for shift performance
• Team-oriented, values diversity, and applies principles of situational leadership
• Quick learner who embraces change and helps others adapt
• Strong oral communication and active listening skills, with an ability to clarify for understanding
• Ability to read, understand, and write clear instructions
• Flexibility to work overtime, weekends or shifts as needed.

Physical Requirements

• Regularly required to sit, stand, bend, reach, climb and move about the facility; regularly utilizes depth perception, peripheral vision, and close focus
• Must be able to push, pull or lift up to 50 lbs. throughout the shift
• Requires standing for long periods of time
• Must be able to navigate stairs

Working Conditions

Requires working in an open fulfillment center environment with possibility of periods with extreme temperatures.

Compensation

We offer a competitive compensation package tailored to experience, qualifications, and shift availability. Specific details will be discussed during the interview process.

Full Benefits Package Including: Health, Dental, Vision, Basic Life Insurance, Various Voluntary Life Policies, Accident Insurance, Critical Illness, Short Term Disability, Long Term Disability, EAP Services, 401K with company match, as well as PTO and various company paid holidays.

About Educators Resource

We are the backbone of an education & office supply network whose supply chain encompasses the globe. As a leader in our industry segment, we service customers across North America on behalf of companies and brands you see and interact with every day. We offer the broadest array of products in the market, with over 20,000 SKUs sourced from over 300 suppliers. We work hard to ensure that our customers WIN on a daily basis, and we have some of the highest service levels in the industry.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.