Settlement Supervisor
TopDog Law LLC
- New York, New York, United States
- New York, New York, United States
About
This role is an opportunity to: Join a rapidly growing national firm at a formative stage Make a visible, measurable impact on a rapidly growing business Grow your skills, responsibility, and influence as the firm scales Work alongside high-caliber, mission-driven teammates who care deeply about doing great work We are looking for people who don’t just want a job, they want purpose and impact. What You’ll Do
In this role, you will be responsible for: Supervise daily settlement operations and manage team workloads Ensure settlement packets, disbursements, liens, and closing statements are accurate and timely Monitor case progression from resolution through final payout Enforce compliance with firm policies, regulatory standards, and ethical requirements Serve as escalation point for complex settlement issues Coach, train, and develop settlement staff through performance management and mentoring Track KPIs and productivity metrics; report trends and improvement opportunities to leadership Partner with attorneys, finance, and leadership to optimize settlement processes Maintain quality assurance standards and conduct regular audits of files Assist with staffing, hiring, onboarding, and performance reviews Identifying opportunities to improve systems, processes, or outcomes, not just following existing playbooks How This Role Drives the Business
The Settlement Supervisor oversees the settlement team to ensure timely, accurate, and compliant processing of case settlements. This role is responsible for workflow management, quality control, team development, and collaboration with attorneys, finance, and operations to maximize client satisfaction and firm profitability. This role is critical to our success because it: Directly impacts [clients / revenue / case outcomes / team efficiency] Supports speed, quality, and consistency as we scale Helps protect and elevate the TopDog Law brand and client experience Strengthens the foundation needed to grow responsibly and sustainably What Success Looks Like
Within your first 6–12 months, success in this role looks like: You consistently deliver on commitments with minimal oversight You proactively identify issues and propose solutions Your work raises the bar for quality, clarity, and follow-through You are viewed as a reliable, trusted partner by teammates and leaders You contribute positively to team energy, morale, and momentum Qualifications
Required: 3–5+ years of experience in legal settlements, personal injury, or litigation support Prior supervisory or team lead experience preferred Strong knowledge of lien resolution, settlement statements, and case funding Excellent organizational, leadership, and communication skills High attention to detail and ability to manage deadlines in a fast-paced environment Proficiency in case management and financial systems Strong communication skills—written and verbal Ability to think critically, prioritize effectively, and execute with speed Nice to Have: Experience in a fast-growing or high-volume environment Comfort with ambiguity and evolving systems Experience in legal, professional services, or client-centric organizations
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Languages
- English
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