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Trust Advisor
Fifth Third Bank, N.A.
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
About
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Essential Duties and Responsibilities
Develop subject matter expertise in fiduciary related areas
Serve as a Trusted Advisor by developing close, personal relationships with clients and their families, integrating technical fiduciary components with each client’s unique personal situation and values
Anticipate clients’ Advisor Solutions service offering needs and coordinate with Advisor Solutions and One Bank partners along with external advisors
Actively participate with the Advisor Solutions team by providing support related to expanding and deepening existing relationships
Actively participate with the Advisor Solutions team to support new trust business; participate in client presentations, as requested, and serve as subject matter expert concerning fiduciary strategies
Understand existing client relationships and create trust optimization strategies to expand and deepen relationships, such as regular estate plan reviews, client meetings, and best practice advice
Oversee the administration of trust accounts, ensuring compliance with trust documents, legal requirements, and company policies
Responsible for the review and interpretation of estate planning documents, timely and accurate administration of trust income and principal
Possess strong technical understanding of complex fiduciary documents and strategies
Coordinate appropriate Advisor Solutions resources, as needed—including the tax liaison team, operational support, in house legal counsel and leadership—to ensure proper fiduciary responsibility is maintained
Manage the due diligence process on all new fiduciary appointments, including reviewing all critical documents to ensure a complete understanding of client needs and the bank’s ability to meet those needs
Play a key role in overall client satisfaction and retention
Identify at-risk clients and proactively work to resolve all client issues to drive retention
Maintain accurate and up-to-date records of all trust activities
Minimum Knowledge, Skills and Abilities Required
Bachelor’s degree in Finance, Accounting, Law, or a related field. Advanced degree or professional certification (e.g., CTFA, CFP) preferred
Minimum 7 years of experience in trust and estate administration, with a proven track record of managing trusts
Strong knowledge of trust and estate laws and regulations as well as industry standards and practices
Demonstrated ability to advise and deliver on fiduciary strategies
Demonstrated proficiency in exercising fiduciary judgement and discretion
Excellent interpersonal and communication skills to deliver a best-in-class client experience
Ability to work in a team orientated/matrix environment
Ability to manage multiple priorities and meet deadlinesProficiency in and Microsoft Office Suite
High ethical standards and a commitment to fiduciary responsibility
Exhibits a sense of urgency and continuous improvement mindset
Pay and Benefits Pay: Total Base Pay Range 96,500.00 – 207,500.00 USD Annual. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Benefits: Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Our benefits programs support physical, financial, emotional and social well-being. For more details, visit https://www.53.com/content/fifth-third/en/careers/benefits.html.
Location – Houston, Texas 77002
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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Languages
- English
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