Guest Services Representative

At our organization, we cultivate a culture of passion and purpose. Nestled in the heart of Genesee County and the City of Flint, we are a hidden gema non-profit committed to delivering high-quality services that are valued by our community. Our employees thrive in a caring environment where their dedication is not only noticed but celebrated. We take pride in the impact we make, providing essential services that resonate with our guests. Here, support and appreciation are woven into the fabric of our workplace, fostering a team that is not just engaged but deeply passionate about the meaningful work they do.

The Guest Services Representative is responsible for providing exceptional visitor services to our patrons. Responsibilities include handling gift shop sales, admissions and membership sales, and light cleaning ensuring that the facilities are neat, clean and welcoming to our visitors.

Responsibilities:

• Collects admission fees and handles gift shop sales
• Oversees daily operations of work areas
• Provides visitors with information as needed
• Ensures visitors receive the highest quality of service possible

This position is up to 20 hours a week and is for Saturdays and Sundays.

Requirements:

• High School Diploma or GED required
• 1-2 years of customer service experience required
• 1 year experience working with Point of Sale (POS) systems required
• 1 year cash handling experience required
• Experience working with Microsoft Office products (Excel, Outlook, Word)
• Ability to stand for long periods of time
• Ability to lift up to 50lbs

The Flint Cultural Center Corporation is an Equal Opportunity Employer