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Software Engineer (L2) Remote - USTwilioSan Francisco, California, United States
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Software Engineer (L2) Remote - US

Twilio
  • US
    San Francisco, California, United States
  • US
    San Francisco, California, United States

About

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. Join the team as Twilio’s next Software Engineer (L2)
About the job
We are looking for a talented Software Engineer to join our Messaging team. We are searching for engineers that take pride in delivering quality products and are enthusiastic about technology and strive for the opportunity to learn and share their knowledge. You’ll help us build and scale systems that support the core Messaging and Media functionalities in a rapidly evolving market and provide a trusted experience to our customers. In this role, you will play a crucial part in designing, building, and optimizing our platform to support a wide range of messaging use-cases. You will work closely with cross-functional teams to understand business requirements, design and implement reliable, scalable solutions for our Messaging Platform. About You
Will bring your unique set of diverse experiences and background to our team in an open and collaborative manner so that we can all expand and grow faster. Have a desire to leverage your expertise but also dive into lesser known areas of technology, architecture, or whatever is needed to solve engineering day-to-day challenges. Have an open and honest communication style that always puts the customer first. Are comfortable dealing with ambiguity and a shifting landscape. Are curious, willing to learn, share and improve. You have a strong sense of ownership and accountability for the product you are delivering. Responsibilities
Design and build large-scaled distributed messaging and media systems with a focus on reliability, availability, scalability and performance. Work closely with stakeholders and product teams to gather business requirements and translate them into effective technical solutions. Own your code end-to-end from development to deployment and provide operational support through on-call rotations. Take ownership of troubleshooting and resolving operational issues, with opportunities to enhance existing troubleshooting processes and tools. Participate in the refinement of the team's ticket backlog, estimating work and following Agile ceremonies. Mentor early‐career engineers and contribute to a culture of continuous learning and improvement. Qualifications
Bachelor’s Degree in CS or related field or equivalent working experience. 3+ years of related software development experience shipping multiple products / services. Proficiency in one or more programming languages including Java, Scala, C, C++ and advanced concepts like asynchronous programming, multi-threading etc. Experience in AWS cloud solutions, Kubernetes/EKS, CI/CD pipelines like Buildkite & containerization frameworks like Docker. Experience with asynchronous communication patterns like Kafka, SQS, RabbitMQ etc. Experience with relational and non-relational databases, SQL queries, query optimizations and ETL tools. Experience with Testing & Automation. Curiosity and interest in learning new programming languages and frameworks. Working in agile teams or startup environments with strong customer focus. Commitment for engineering practices that ensure safe and fast-paced releases of services. Demonstrated organizational agility, cross-team collaboration, commitment for results, and excellent written and verbal communications. Experience with Devops infrastructure, specifically IaC tools like Terraform and ArgoCD. A strong plus if you have prior experience with MMS/SMS/RCS messaging protocols. Experience designing and implementing large scale solutions. Experience working in distributed and concurrent systems. Proficiency in debugging production infrastructure and services. Ability to work independently and as part of a team. Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel
For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960 - $146,200 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700 Based in the San Francisco Bay area, California: $137,520 - $171,900 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications
Applications for this role are intended to be accepted until June 20th, 2026, but may change based on business needs. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E‑Verify program in certain locations, as required by law.
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  • San Francisco, California, United States

Languages

  • English
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