Remote IT Pharmacy Systems SME, Tier 2 SupportGovCIO • Madison, Wisconsin, United States

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Remote IT Pharmacy Systems SME, Tier 2 Support

GovCIO

Madison, Wisconsin, United States

Madison, Wisconsin, United States

About

GovCIO is seeking a Technical Subject Matter Expert (SME) - Tier 2 Support to provide advanced troubleshooting and operational support for complex issues. This fully remote position offers the opportunity to work closely with IT staff and external vendors to ensure seamless operations. The ideal candidate will possess deep knowledge of IT application administration and a Bachelor's degree with 15 years of relevant experience. Responsibilities include resolving complex incidents escalated from Tier 1, maintaining documentation, and mentoring Tier 1 personnel.
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Madison, Wisconsin, United States

Languages

English

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