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Technical Solutions Specialist - US BasedICG GlobalNew York, New York, United States

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Technical Solutions Specialist - US Based

ICG Global
  • US
    New York, New York, United States
  • US
    New York, New York, United States

About

Technical Solutions Specialist - US Based ICG is a cloud automation & technology consulting company focused on simplifying hybrid cloud operations, integrating public & private cloud, and delivering visibility + intelligent automation for enterprise environments. Our work with Fortune 500 organizations has led to strategic partnerships with VMware by Broadcom and ServiceNow.
Responsibilities
Support solution design and validate approaches with cross‑technology SMEs
Deliver product demos, support Proof of Concepts, and assist in RFP responses
Work collaboratively with globally distributed teams
Support competitive analysis, technical marketing engagement, and events
Contribute to expanding ServiceNow solution offerings across regions
Qualifications
5+ years overall IT experience with minimum 3+ years ServiceNow experience
Hands‑on experience in ITSM / ITOM / ITAM / CMDB / CSDM / Discovery / Integrations
Strong technical understanding of ServiceNow workflows and platform capabilities
ServiceNow certifications (required)
Ability to research options, propose multiple solution paths, and drive innovation
Proactive, fast learner, motivated, and results‑oriented
Knowledge of ServiceNow GenAI solutions is an advantage (NOW Assist, Virtual Agent, NOW LLM)
If you are passionate about solving enterprise cloud challenges, driving automation outcomes, and contributing to modern ServiceNow transformation—let’s connect.
Apply / DM to explore this opportunity. https://icgautomation.com/careers/
Referrals increase your chances of interviewing at ICG Global by 2x
Seniority Level Mid‑Senior level
Employment Type Part‑time
Job Function Information Technology
Industries Accounting
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  • New York, New York, United States

Languages

  • English
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