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Sr. Experience Manager
Augeo
- New York, New York, United States
- New York, New York, United States
About
This role combines project leadership with hands‑on planning, requiring a strong background in event execution and a passion for bringing complex experiences to life. You will be the day‑to‑day lead for clients and internal teams, ensuring every detail is aligned, every stakeholder is informed, and every experience exceeds expectations.
What You’ll Do
Lead mid‑to‑large‑scale experience projects from kickoff through execution.
Serve as the primary point of contact for clients, building trust through clear communication and reliable delivery.
Facilitate client calls, present project updates, and guide strategic conversations.
Manage project timelines, budgets, and internal workflows using agency tools and systems.
Lead internal planning meetings and cross‑functional collaboration.
Experience Planning & Execution
Design and execute all elements of the experience lifecycle: agenda creation, venue planning, food & beverage, transportation, gifting, and more.
Collaborate with design and sourcing teams on creative concepts and vendor selection.
Oversee vendor negotiations, contracts, and onsite staffing plans.
Travel for site visits and onsite execution (approximately 25%).
Post‑Event Wrap‑Up
Lead post‑project reconciliation and billing processes.
Conduct internal debriefs and contribute to continuous improvement.
What You Bring
6–8 years of experience in event planning and client services (agency experience preferred).
Proven success managing complex projects with multiple stakeholders and moving parts.
Strong leadership and relationship‑building skills.
Exceptional organization, attention to detail, and follow‑through.
Ability to adapt quickly, communicate clearly, and lead with positivity.
Professional presence and poise in all client interactions.
A confident project leader who thrives on making things happen.
Energized by building relationships and delivering memorable experiences.
Resourceful, proactive, and calm under pressure.
Collaborative and entrepreneurial, with a client‑first mindset.
Curious about new ideas and passionate about the experience industry.
Please note: Applicants must reside in one of the following states:
KS, MN, MO, CA, CO, FL, IL, NE, OH, OK, SC, NC, TX, GA, NY, WI
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Consulting and Project Management
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Languages
- English
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