Principal IT Developer
Mican Technologies
- New York, New York, United States
- New York, New York, United States
About
Technical Skills
Conversational AI – experience building conversational AI bots on Kore.ai (preferable) or equivalent product
Experience building bots for web/native channels; experience building bots for IVR channel preferred
Strong understanding of NLU/NLP elements/engines including training/tuning of conversational AI bots
Strong experience with system/technical designs, scalability, performance, load balancing, caching, queuing, logging, alerting, and monitoring
Good knowledge of user/application/service Authentication and Authorization concepts/mechanisms
Basic networking, websockets concepts
Design and development of REST APIs
Strong experience with relational and NoSQL databases and relational SQLs
DevOps activities including pipeline deployments, Docker, Git, Jenkins, and Openshift
Experience leading a development team involving heavy integrations with multiple other dependency teams; strong communication, planning, organization, execution, production support, and issue/incident management skills
Qualifications
Bachelor’s Degree in Computer Science, Mathematics, or related field (or relevant work experience)
8+ years of IT development/programming/coding professional work experience
Relevant development certifications preferred
W2 candidates only
40‑hour work week
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Languages
- English
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