Correction Technician
ASRC Federal Holding Company
- New York, New York, United States
- New York, New York, United States
About
Key Role / Responsibilities
Modify case information into IES to ensure cases schedule completely and accurately
Sort reports and route to appropriate departments
Work from reports or email requests to cancel, schedule or reconstruct incomplete or missing items on scheduled cases
Compare and evaluate cases (e-QIP, hardcopy and electronic SAC) that meet specific criteria of or show discrepancy with a previous case in PIPs
Communicate with Federal Agencies to resolve discrepancies via phone and email
Reconcile cases with corrected information and prepare them for scheduling
Process cases for return to agency when required information is not available
Process correction request from Federal Agencies and other departments within the company
Process upgrades and downgrades on investigations as requested by agency
Schedule high level cases for specific agencies
Learn and comprehend Scheduling Specifications for all case types and adapt to changes in case correction guidelines
Manage multiple processes
Work well in small team setting
Other assignments/projects as needed to support department, contract or business needs
Basic Qualifications
High school diploma or equivalent
A minimum of one (1) year of government contracting experience.
Familiar with PIPS and OPIS computer systems.
Effectively communicate with team members both written and oral.
Must be able to interpret procedure manuals, email correspondence and instructions.
Must have the ability to manage and complete work assignments independently or with minimal supervision.
Must be able to work flexible schedule. Schedules are dependent on workload and will require availability outside of department core hours, which may include evening and weekends.
Must be willing to work on-site as needed.
Must consent to a government background investigation. Contract requires US citizenship, due to nature of work performed.
Must reside within 1 hour driving time of Boyers, PA
Work will be performed primarily remote. Work location will be determined based on job function/workload needs and leadership approval.
Additional Qualifications
Excellent written, oral, and interpersonal communication
Experience working in the Government services industry is preferred
Physical Requirements
Position requires the ability to sit for extended periods of time.
Work is performed using company furnished laptop or desktop.
ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.
Job Details Job Family: SCA
Job Function: SCA
Pay Type: Hourly
Hiring Rate: 18.84 USD
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Languages
- English
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