Network Admin / Engineer (Part Time)Media Moon, LLC • Oakland, California, United States

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Network Admin / Engineer (Part Time)

Media Moon, LLC

Oakland, California, United States

Oakland, California, United States

About

This position’s primary responsibility is to act as a network admin / engineer. This position requires a customer service-oriented individual with a technical aptitude that is looking to grow or continue their IT career. Responsibilities: Provide network support, troubleshoot common network issues, and assist with network maintenance tasks. Design, implement, and maintain highly available, scalable, and secure network infrastructures on-premises. Integrate advanced security controls and Zero Trust principles into new and existing network architectures, ensuring compliance with organizational and industry standards during IT transitions and upgrades. Deploy, configure, and proactively monitor network hardware, software, and services to ensure optimal performance, availability, and adherence to organizational policies. Continuously track network performance using modern monitoring and analytics tools; recommend and implement improvements to enhance capacity, scalability, and resilience. Stay informed of industry trends and emerging technologies to advise on infrastructure evolution. Answer incoming calls, emails, and web submissions in a customer-friendly and efficient manner. Resolve end-user incidents and requests efficiently. Explain technical issues and terms in a way clients can understand. Work with Service Desk Technicians as needed. Provide high-end, customer-focused service that our clients expect. This position may have on-call responsibilities and occasional weekend/holiday work on a rotational basis. Follow and document processes and procedures. Other responsibilities as assigned by management. Minimum Skills, Education, and Experience: Two years of experience working directly with an enterprise network. Industry-related networking classes and/or certifications (CCNA, CompTIA Network+). In-depth knowledge of network administration. Knowledge of regulatory standards (e.g., PCI, HIPAA, NIST) and best practices for network security hardening, configuration management, and ongoing compliance. Hands-on experience with switching (Capacity Planning, STP, LACP, VLANs), Routing (OSPF, EIGRP, BGP), WAN Technologies (MPLS, VPLS, VPN, SD-WAN), and Security (Firewalls, IPS/IDS, Zero Trust Frameworks, or other next-gen security tools). Consistently exceeded customer expectations by providing exemplary service. Able to lift up to 50 lbs to waist height regularly. Ability to follow directions and meet deadlines. Willingness to learn and adapt to new tools and techniques. We are committed to fostering an environment where every individual feels valued, respected, and empowered. Core Values: Committed to Client Success: Our actions and our words align with the best interests of the client. Integrity: We’re committed to being honest and having strong moral principles. Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. Transparency: We have open lines of communication with each other and our clients. Location: Based in Hoffman Estates, IL, this role is primarily remote with on-call duties and occasional on-site visits to locations in the Berkeley, Elmhurst, and Maywood areas of Illinois. Contact Information: To apply, please send your resume, desired hourly rate, and any additional information to: [emailprotected]. We will contact qualified candidates to discuss next steps. We look forward to hearing from you. Contact Us
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Oakland, California, United States

Languages

English

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