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Sales Support SpecialistPanasonic • United States
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Sales Support Specialist

Panasonic
  • US
    United States
  • US
    United States
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About

Sales Activity Coordinator
Responsible for supporting the sales manager through coordination and administration of sales activity. Prepare sales shipping reports, open jobs, and coordinate with accounting. Order equipment for jobs, review and send acknowledgements to salesmen. Provide customer service to our Channel Partners by supporting their sales endeavors by answering questions regarding their orders and general inquiries as directed. Responsibilities include ordering all equipment and coordinating deliveries as well as maintaining open and closed job files involving work orders, purchase orders, material transfers, shipping requests, invoices and acknowledgements. Process order changes. Follow up with Freight Carriers, Quotation Representatives, Field Equipment Representatives and Sales Representatives as necessary to ensure accuracy and expeditious completion of jobs. Prepare and maintain job files including back-up paperwork as it pertains to the job. Issue PO's to manufacturing plants for required equipment. Monthly billing management: 25% first week, 25% second week, 25% third week and 25% fourth week. Prepare accurate monthly job forecasting; verify credit approvals as needed, maintain FBM updates and update weekly SSS required PBI reports. Ensure customer satisfaction (internal and external) by maintaining high level of communication through job completion. Individual must have the ability to deal with a variety of problems and customer questions. Provide written correspondence to customers, vendors and managers within company policy and guidelines. Research billing discrepancies and assist to resolve issues. Position requires the annual booking of several million dollars of equipment per year. Qualifications
Formal Education Requirement: Required Level: High School Preferred level: Bachelors Degree Strong project management skills, including the ability to organize and coordinate multiple tasks, communicate information in a timely fashion and with the appropriate sense of urgency (24-48hr turnaround time). Attention to customer needs and maintains a high level of discretion and confidentiality in dealing with sensitive material. Excellent verbal and written communications skills, organizational skills, mathematical skills, detail oriented and highly motivated. Ability to work both individually and as a team. Knowledge of Microsoft Word, Excel, Outlook, PowerPoint and Teams. Desire for continuous learning through cross-training. Experience with Hussmann products desired, not required. Less than 5% travel required. Benefits & Perks
Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here's what you can expect: Health Benefits
Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. Voluntary Benefits
Life, accident, critical illness, disability, legal, identity theft, and pet insurance. Hussmann Retirement Savings & Investment Plan
401(k) plan with company matching contributions and immediate vesting. Paid Time-Off Benefits
Paid time off, stewardship and parental leave. Educational Assistance
Tuition reimbursement for job-related courses after six months of service. Health Management and Wellbeing Programs EAP, virtual health management, chronic condition, and tobacco cessation. Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status. About Hussmann: For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment
delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing
a trusted partner, relentlessly driving customer success. Hussmann is a subsidiary of Panasonic USA. Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law. REQ-155015
  • United States

Languages

  • English
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