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Information Technology Asset Manager, Information TechnologyServiceLink IP Holding Company, LLC • Coraopolis, Pennsylvania, United States
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Information Technology Asset Manager, Information Technology

ServiceLink IP Holding Company, LLC
  • US
    Coraopolis, Pennsylvania, United States
  • US
    Coraopolis, Pennsylvania, United States
Apply Now

About

Overview Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry seeks a talented, ambitious, self-directed information technology professional to track and manage the technology assets of the company, working closely with the business and information technology to ensure enterprise wide hardware and software is managed.
A DAY IN THE LIFE In this role, you will…
Effectively collaborate with the business, company and technology team members to track and manage the technology assets of the company
Purchase all equipment for end users
Purchase mobile devices for end users
Accurately track and manage the technology assets of the company
Perform onsite audits at all ServiceLink Offices
WHO YOU ARE You possess …
Bachelor’s degree in Information Systems, IT, Business, or a related field (or equivalent experience)
Exceptional problem solving skills, listening skills and have a strong attention to detail
Dilligence in processes and procedural attention
Responsibilities Hardware Asset Management (HAM)
Manage the full lifecycle of IT hardware assets, including procurement, deployment, maintenance, refresh, and disposal
Track hardware assets such as laptops, desktops, servers, mobile devices, networking equipment, and peripherals
Maintain accurate asset records (serial numbers, ownership, location, warranty, lifecycle status)
Coordinate hardware inventory audits and reconciliation activities
Ensure secure and compliant hardware disposal and data destruction
Define and enforce hardware standards and refresh cycles
Partner with IT operations to support device onboarding, moves, adds, changes, and decommissioning
Software Asset Management (SAM)
Manage the full lifecycle of software assets, including license acquisition, deployment, usage tracking, renewal, and retirement
Ensure compliance with vendor licensing agreements and contracts
Monitor software usage and entitlement to reduce shelfware and overspending
Lead internal and external software license audits and remediation efforts
Track SaaS, on-premises, and cloud software subscriptions
Collaborate with procurement and legal teams on licensing models and contract negotiations
Optimize software spend through consolidation and usage analysis
Asset Governance & Compliance
Develop and enforce IT asset management policies, processes, and controls
Ensure alignment with ITIL, ISO 19770, security, and regulatory requirements
Support internal audits, risk assessments, and compliance reporting
Maintain accurate asset data to support cybersecurity, vulnerability management, and incident response
Financial Management & Reporting
Partner with Finance on budget planning, forecasting, chargeback/showback, depreciation, and cost allocation
Track asset costs, renewals, warranties, and maintenance agreements
Produce dashboards and reports on asset inventory, compliance status, spend, savings, and lifecycle health
Continuously improve data accuracy, automation, and integration with CMDB and service management platforms
Tools, Reporting & Data Accuracy
Understand and utilize IT asset management tools (e.g., ServiceNow, AssetCloud, Snow, SCCM, Intune, JAMF, asset inventories)
Produce regular reports and dashboards on asset inventory, compliance, lifecycle status, and financial impact
Continuously improve data quality, automation, and integration with CMDB and service management systems
IT Procurement
Lead or coordinate IT hardware and software procurement activities, from request intake through purchase order and fulfillment
Partner with corporate procurement to ensure IT purchases comply with sourcing policies and approval workflows
Develop and maintain preferred vendor lists, pricing agreements, and standardized SKUs
Support contract negotiations for hardware purchases, software licenses, SaaS subscriptions, and maintenance agreements
Track vendor performance, SLAs, renewal dates, and contract obligations
Identify opportunities for cost savings, consolidation, and strategic sourcing
Ensure procurement decisions align with asset standards, security requirements, and lifecycle strategies
Qualifications
Bachelor’s degree in Information Systems, IT, Business, or a related field (or equivalent experience)
3–7+ years of experience in IT Asset Management, including both hardware and software
Strong understanding of asset lifecycle management and software licensing models
Experience working with ITAM/SAM tools and service management platforms
Knowledge of ITIL processes and best practices
Strong analytical, organizational, and documentation skills
Excellent stakeholder communication and vendor coordination abilities
Preferred Qualifications
ITAM, SAM, or ITIL certifications
Experience supporting large, distributed, or enterprise environments
Familiarity with cloud and SaaS licensing models
Experience supporting audits and regulatory compliance initiatives
Background working closely with cybersecurity or risk teams
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  • Coraopolis, Pennsylvania, United States

Languages

  • English
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