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Transportation Manager
- Morgantown, West Virginia, United States
- Morgantown, West Virginia, United States
About
The Transportation Manager is responsible for the performance management of frontline transportation employees across multiple lines of business, including Commercial, Roll-off, and Residential services. This role oversees approximately 15 drivers and helpers, with full accountability for onboarding, training, development, coaching, mentoring, and performance management.
As a hands-on, field-based leader, the Transportation Manager spends the majority of the day working directly alongside frontline employees to ensure safe, efficient, and high-quality service. The role emphasizes building and maintaining strong, positive relationships with team members while fostering a culture of accountability, safety, and engagement.
This position requires a driven, self-motivated individual who can effectively address performance issues, and continuously improve route execution and productivity. The Transportation Manager plays a key role in ensuring operational excellence across all service lines while developing a high-performing and motivated team.
Key responsibilities include:
- Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
- Meet with new frontline employees daily to ensure consistent communication and support of onboarding
- Provide timely and consistent touchpoints with frontline employees.
- Regular review of best practices to enhance daily performance
- Focus on understanding and progress of frontline employee career goals
- Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
- Actively practice and seek feedback on coaching conversations.
- Lead by example to ensure safety practices are paramount with each employee and
- Teaching and developing an understanding of the WM Way
- Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
- Documents and maintains records required by regulatory agencies such as the Department of Transportation.
- Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
- Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
Required qualifications include:
- Associate's Degree (accredited) or in lieu of a degree,
- High School Diploma (accredited) and two (2) years of relevant work experience.
- Must be at least 18 years of age
- Legally eligible to work in the country where the position is located
- Valid Driver's License
Preferred qualifications include:
- Successful completion of the WM Operations Manager Trainee program
Physical requirements include:
Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
About our Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
Languages
- English
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