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Inside Sales Representative
- Atlanta, Georgia, United States
- Atlanta, Georgia, United States
About
Location Atlanta, GA, US, 30346
What we are looking for
Associate or bachelor’s degree required
Prefer 2+ years of experience in inside sales, customer service sales, or similar
Must have experience in Excel (pivot tables, VLOOKUPS)—able to work within customer control logs, pull up customer orders, update shipments, and work with pricing templates
Must be a team player—ability to help cross‑functionally as needed
Ability to multi-task efficiently and effectively
Precise and detail oriented; highly organized
SAP and industry knowledge is a plus!
What we offer
An attractive compensation package with bonus or profit/gain sharing eligibility
Health plans with options that meet your needs, including a wellness program, gym reimbursement, and additional benefits such as pet insurance, legal insurance, employer‑paid and voluntary life insurance
Paid maternity and paternity leave, a competitive vacation package, and company and floating holidays to support work‑life balance
Retirement planning options, including generous employer contributions
Opportunities to learn and develop, including a tuition reimbursement program
In this role, you would
Manage strong business relationships with customers and initiate contact with and/or respond to customer inquiries
Maintain customer control logs, update daily, and provide weekly shipment/order updates to customers
Develop and maintain a comprehensive product knowledge base of ARAUCO products
Identify new product opportunities and work with manufacturing to develop programs as needed
Understand and sell to the organization’s capabilities and specifications
Act as a liaison between the customer and the manufacturing facilities, providing timely and accurate information to both
Prepare and enter orders into SAP or other OES
Coordinate with operations and logistics for inland quotes, operational issues, and order tracking
Process claims, investigate and negotiate a resolution for customer problems (e.g., shipping delays, billing disputes, quality problems)
Communicate daily with colleagues in South America
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Languages
- English
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