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About
Key Job Accountabilities
Manages medium complexity tasks and projects, providing customers with timely feedback on status. Assist with issue escalation and resolution.
Follows and provides input into Global IT policies and standards.
Ensure effective lifecycle management of computing devices, equipment, and related software inventory tracking, as well as contributing to continual improvement of this process.
Follows established change management policies and procedures to test and implement system updates, modifications, and/or deletions.
Use lean concepts, leveraging metrics and experience, to drive improvement into process and solutions within span of control. Involved in root cause analysis and corrective actions.
All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.
Education / Experience Qualifications
Bachelor's Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
Other Qualifications
Intermediate level computer skills
Intermediate level decision making and problem‑solving skills
Intermediate verbal and written communication skills
Ability to write detailed correspondence, journal task progress, problem resolutions, and technical procedures
Ability to effectively present information verbally in one‑on‑one and small group situations to customers, clients, and other employees of the organization
General office equipment and materials
Physical Requirements
Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.
Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work‑life balance and offer a variety of perks to enhance the team member experience. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range: $61,000.00 - $91,400.00
We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Some offers of employment are contingent upon successfully passing a drug screen and/or background check.
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Languages
- English
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